Immediate Hiring: Social Media Moderator

Remote Full-time
Your next great career move starts here. We're looking for a Social Media Moderator! This position offers a hybrid work model, combining remote work with time in our Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. You will be compensated with a competitive salary for your time and effort. Â Â Description:
• We are seeking a detail-oriented Social Media Moderator to join our Content Team at Hims & Hers.
• You will be responsible for moderating, engaging with, and responding to all comments and messages received across our organic and paid social media channels.
• Build and maintain strong relationships with our new and ongoing customers, ensuring they feel heard and valued.
• This is an hourly role, and weekend and/or night shifts may be needed.

Requirements:
• 1-3 years experience in social media moderation, community management, or customer service, preferably in a fast-paced environment
• Familiarity with social media platforms (Instagram, Facebook, Twitter, TikTok, etc.) and their community guidelines
• Strong written and verbal communication skills with a keen eye for detail and tone
• Strong interpersonal skills and the ability to build rapport with diverse audiences
• A proactive approach to problem-solving and conflict resolution
• Ability to analyze data and metrics to drive insights and improve engagement strategies
• Passion for brand building and a commitment to fostering a positive online community
• Experience with Sprout Social is a plus

Benefits:
• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats Apply Job! We Encourage You to Apply!Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.

Apply Now
Apply Now →

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