Immediate Hiring: Agent Onboarding Specialist - US Based Remote
Role Snapshot:Company: WorkwarpCompensation: a competitive salaryPosition: Agent Onboarding Specialist - US Based RemoteLocation: RemoteStart Date: Immediate openings available  The preferred candidate will live on the west coast. This role requires working pacific time hours.
Manage the Onboarding Experience for all Agents.
 Create and process all new agent affiliations through OnBase and associated systems (including digital signing systems)
 Assist with the application or transferring of the agentÂs state license
 Assist with the application or transfer of the agents MLS or Realtor Board accounts
 Collect and vet DBA, team or assistant information for new agents/teams
 Act as primary liaison with Licensing to ensure compliance with regulations.
 Manage the interactive onboarding checklist and follow up with internal partners (learning, marketing, IT, Agent Services, others as needed) to ensure new agents are properly set up and have access to all CBR agent tools
 Provide initial overview of DESK with focus on account activation, enrollment, and various tool profile setup
 Assist with initial headshot, bio and contact uploads into company marketing products
 Assist with initial CB marketing material ordering, as requested by the manager. Signage, business cards, name, badges, etc
 Manage Âwarm hand-off to branch leaders and Agent Support Teams after onboarding is completed.
Branch Leader Support
 Facilitate consistent communication with branch leaders regarding all onboardings.
 Support branch manager recruiting efforts for top tier agents as requested.
Qualifications:
 2 or more years customer service experience preferred; Prior Real Estate office experience strongly preferred.
 Strong written and verbal communication skills
 Technologically proficient in all areas including but not limited to: familiarity with various operating systems on PCs and Macs and ability to navigate computer software.
 Proficiency with Microsoft Office
 Ability to master additional software as needed, including but not limited to Adobe Acrobat and Power BI.
 Ability to communicate effectively with different audiences, including agents, branch leaders, senior field leaders and operational support teams.
 Ability to work in a remote environment while maintaining self-discipline, finely-honed communication skills and a high level of productivity.
 Customer focused, delivery oriented,
 Creative problem-solving skills.
 Willingness to be Ânimble and adjust workload and schedule as needed.
Anywhere is proud to offer a comprehensive benefits package to our employees including:
 Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
 401(k) savings plan with company match
 Paid Time Off to Include Holidays , Vacation Time, and Sick Time
 Paid Family & Paternity Leave
 Life Insurance
 Business Travel Accident Insurance
 All employees receive access to LinkedIn Learning
 Tuition reimbursement for approved programs
 Employee Referral Program
 Adoption Assistance Program
 Employee Assistance Program
 Health and Wellness Programs and Incentives
 Employee Discounts
 Employee Resource Groups Apply Job! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply Now
Manage the Onboarding Experience for all Agents.
 Create and process all new agent affiliations through OnBase and associated systems (including digital signing systems)
 Assist with the application or transferring of the agentÂs state license
 Assist with the application or transfer of the agents MLS or Realtor Board accounts
 Collect and vet DBA, team or assistant information for new agents/teams
 Act as primary liaison with Licensing to ensure compliance with regulations.
 Manage the interactive onboarding checklist and follow up with internal partners (learning, marketing, IT, Agent Services, others as needed) to ensure new agents are properly set up and have access to all CBR agent tools
 Provide initial overview of DESK with focus on account activation, enrollment, and various tool profile setup
 Assist with initial headshot, bio and contact uploads into company marketing products
 Assist with initial CB marketing material ordering, as requested by the manager. Signage, business cards, name, badges, etc
 Manage Âwarm hand-off to branch leaders and Agent Support Teams after onboarding is completed.
Branch Leader Support
 Facilitate consistent communication with branch leaders regarding all onboardings.
 Support branch manager recruiting efforts for top tier agents as requested.
Qualifications:
 2 or more years customer service experience preferred; Prior Real Estate office experience strongly preferred.
 Strong written and verbal communication skills
 Technologically proficient in all areas including but not limited to: familiarity with various operating systems on PCs and Macs and ability to navigate computer software.
 Proficiency with Microsoft Office
 Ability to master additional software as needed, including but not limited to Adobe Acrobat and Power BI.
 Ability to communicate effectively with different audiences, including agents, branch leaders, senior field leaders and operational support teams.
 Ability to work in a remote environment while maintaining self-discipline, finely-honed communication skills and a high level of productivity.
 Customer focused, delivery oriented,
 Creative problem-solving skills.
 Willingness to be Ânimble and adjust workload and schedule as needed.
Anywhere is proud to offer a comprehensive benefits package to our employees including:
 Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
 401(k) savings plan with company match
 Paid Time Off to Include Holidays , Vacation Time, and Sick Time
 Paid Family & Paternity Leave
 Life Insurance
 Business Travel Accident Insurance
 All employees receive access to LinkedIn Learning
 Tuition reimbursement for approved programs
 Employee Referral Program
 Adoption Assistance Program
 Employee Assistance Program
 Health and Wellness Programs and Incentives
 Employee Discounts
 Employee Resource Groups Apply Job! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply Now