Imaging Analyst PACS Admin (REMOTE)
About the position
Responsibilities
• Provide day-to-day technical support of digital imaging information systems and technologies.
• Assume responsibility for scheduled and unscheduled maintenance of hardware and software systems.
• Perform quality assurance, performance verification, and preventative maintenance procedures according to program standards.
• Execute complex system administrative functions such as system table builds, patient and exam merges, and system performance monitoring.
• Schedule and conduct structured and ad hoc training for end-users with moderate oversight.
• Identify problems and opportunities for improvement, developing documentation and communicating new procedures.
• Maintain understanding of imaging department policies and compliance requirements while providing support.
• Initiate remedial and system development actions with vendors as needed.
• Provide after-hours on-call support for critical system issues.
• Communicate effectively with end users regarding the status of system issue resolution.
Requirements
• Associate's degree in computer sciences, medical imaging, or equivalent experience in a healthcare technical support role.
• Thorough understanding of digital imaging information systems and their utilization in hospital operations.
• Comprehensive knowledge of imaging departmental processes and various imaging modalities.
• In-depth knowledge of computer networking fundamentals.
• Proven track record of excellent customer service skills in a technical support role.
• Superior skills in technical problem identification, reporting, tracking, and resolution with moderate supervision.
• Ability to identify technical and operational risks and take proactive steps to mitigate them.
• High-level competence in troubleshooting and problem remediation with personal computers and related devices.
• Extensive experience with installation and support of PC operating systems and client applications.
• Ability to foster positive working relationships with various stakeholders.
Nice-to-haves
• Experience with specific imaging applications such as Laurel Bridge, Terarecon, Powerscribe, MIM, and Muse.
• Knowledge of regulatory standards impacting imaging applications.
• Experience in a collaborative, shared leadership environment.
Benefits
• Health insurance coverage
• Dental insurance coverage
• 401k retirement savings plan
• Paid time off
• Flexible scheduling options
• Professional development opportunities
• Employee discount programs
Apply Now
Apply Now
Responsibilities
• Provide day-to-day technical support of digital imaging information systems and technologies.
• Assume responsibility for scheduled and unscheduled maintenance of hardware and software systems.
• Perform quality assurance, performance verification, and preventative maintenance procedures according to program standards.
• Execute complex system administrative functions such as system table builds, patient and exam merges, and system performance monitoring.
• Schedule and conduct structured and ad hoc training for end-users with moderate oversight.
• Identify problems and opportunities for improvement, developing documentation and communicating new procedures.
• Maintain understanding of imaging department policies and compliance requirements while providing support.
• Initiate remedial and system development actions with vendors as needed.
• Provide after-hours on-call support for critical system issues.
• Communicate effectively with end users regarding the status of system issue resolution.
Requirements
• Associate's degree in computer sciences, medical imaging, or equivalent experience in a healthcare technical support role.
• Thorough understanding of digital imaging information systems and their utilization in hospital operations.
• Comprehensive knowledge of imaging departmental processes and various imaging modalities.
• In-depth knowledge of computer networking fundamentals.
• Proven track record of excellent customer service skills in a technical support role.
• Superior skills in technical problem identification, reporting, tracking, and resolution with moderate supervision.
• Ability to identify technical and operational risks and take proactive steps to mitigate them.
• High-level competence in troubleshooting and problem remediation with personal computers and related devices.
• Extensive experience with installation and support of PC operating systems and client applications.
• Ability to foster positive working relationships with various stakeholders.
Nice-to-haves
• Experience with specific imaging applications such as Laurel Bridge, Terarecon, Powerscribe, MIM, and Muse.
• Knowledge of regulatory standards impacting imaging applications.
• Experience in a collaborative, shared leadership environment.
Benefits
• Health insurance coverage
• Dental insurance coverage
• 401k retirement savings plan
• Paid time off
• Flexible scheduling options
• Professional development opportunities
• Employee discount programs
Apply Now
Apply Now