Identity Theft Specialist

Zander Insurance is a 100-year-old company experiencing remarkable growth year over year, offering stability and opportunities in a thriving industry. As an Identity Theft Specialist, you will be the primary point of contact for individuals interested in purchasing identity theft protection and providing support to clients who fear their identity may have been stolen.ResponsibilitiesResponding to requests for general information regarding Zander Identity Theft ProtectionSelling and/or upgrading IDT Coverage - providing protection to customers and their families by offering enhanced Identity Theft Protection plans and assisting with upgrades to ensure comprehensive coverageAnswering questions regarding possible data breachesTaking inbound / making outbound phone calls, responding to emailsAssisting current customers with updating their payment and contact informationSkillsPassionate and Hardworking: You have high service aptitude and the heart of a teacherReliable and Adaptable: You thrive in a fast-paced environmentExperienced: You have had some experience in customer service or salesSkilled Communicator: Strong written and oral communication skills with excellent analytical abilitiesTech-savvy: Proficient in Microsoft Office Suite with a typing speed of at least 40 WPMHybrid Work Flexibility: You have the ability to work from home on occasionAbility to Commute: Nashville, TN 37209 (Preferred)Ability to Relocate: Nashville, TN 37209: Relocate before starting work (Preferred)Benefits401(k)401(k) matchingDental insuranceHealth insurancePaid time offParental leaveVision insuranceCompany OverviewZander Insurance provides a wide range of life, disability, home, investments and health insurance services to companies and individuals. It was founded in 1925, and is headquartered in Nashville, Tennessee, USA, with a workforce of 51-200 employees. Its website is https://www.zanderins.com/.



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