Hybrid Collections Account Representative
ARS National Services is seeking a Hybrid Collections Account Representative to join their team. This role involves assisting consumers with financial difficulties through empathetic communication and tailored solutions while working in a hybrid environment after initial training.ResponsibilitiesHandle inbound/outbound calls with empathy and confidenceAnalyze financial situations and offer tailored solutionsNegotiate payment plans, settlements, and full repaymentsStay sharp with quality and FDCPA complianceKeep accurate records and collaborate with team leadsEngage with your team on camera during shiftsSkillsHigh school diploma or GEDStrong communication skills — assertive, clear, and professionalCritical thinking + active listening = your superpowersComfort with basic math (yes, you'll be working with percentages!)Basic computer skills & reliable high-speed internetCollections, sales, or call center experienceBenefitsPerformance-based monthly bonus opportunitiesFull benefits (Medical, Dental, Vision, 401k)Paid Sick Time, Vacation Time, and 8 paid holidaysCompany OverviewARS is a proven leader in the accounts receivable management industry. It was founded in 1987, and is headquartered in Escondido, California, USA, with a workforce of 201-500 employees. Its website is http://www.arsnational.com.
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