Human Resources Service Center Representative

Building Location: Business Service Center Department: 1007100 HR OPERATIONS - EH SS Job Description: Responsible for providing accurate, timely, and high-quality responses to human resource (HR) related inquiries received from Essentia Health employees. Inquiries are received via telephone and Workday. Submission topics include but are not limited to payroll, benefits, retirement and HR policies and procedures. Also responsible for non-inquiry HR related processing such as mailings, data entry, auditing, etc., as assigned. Education Qualifications: Required Qualifications Candidate must have one of the following: Associates Degree 2 years applicable experience in a customer service, human resources, or call center environment. You might be a good fit if you... Have a strong background in customer service, HR, benefits, etc Have previously worked in a call center environment Have excellent written and verbal communication skills Have a strong desire to help others and solve problems Have successfully performed in a remote work environment before Remote Nature: Role is fully remote, however, preference will be given to candidates in our service areas (Minnesota, North Dakota, Wisconsin) Position Details: Full time role Benefit eligible Monday - Friday 7:30am - 4:00pm CST Licensure/Certification Qualifications: No certification/licensure required FTE: 1 Possible Remote/Hybrid Option: Remote Shift Rotation: Day Rotation (United States of America) Shift Start Time: 7:30 Shift End Time: 4:00 Weekends: No Holidays: No Call Obligation: No Union: Union Posting Deadline: Compensation Range: $20.46 - $30.69 Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.