HR Operations Associate

IAT Insurance Group is the largest private, family-owned property and casualty insurer in the U.S., and they are seeking an HR Operations Associate. This role will provide operational support across various HR functions, including program administration, payroll, benefits, and onboarding/offboarding. Responsibilities Responsible for administering all major HR operations while supporting the HR Business Partner, Recruiting and Training and Development team Collaborate with appropriate service owners and other key stakeholder contributing to Standard Operating Procedures (SOPs) and documented workflows Process employee lifecycle transactions in Workday, including hires, job changes, transfers, and separations. Maintain accurate employee, organizational, and job data, ensuring high standards of data integrity. Monitor and audit HR data to identify compliance risks, errors, and opportunities for improvement Serve as a Workday subject matter expert, troubleshooting user issues and identifying root causes of errors. Serve as a primary point of contact for employees and managers regarding HR operational and Workday-related inquiries. Support semiannual Workday releases through regression and new functionality testing Onboarding/offboarding of all new hires to include system entry as well as communication to new hires and exiting employees Serve as a primary point of contact for employees and managers regarding HR operational and Workday-related inquiries Support HR operations and leadership by delivering downloadable reports as needed and helping stakeholders navigate dashboards, locate specific transactions, and understand the data behind HR metrics Provide support on external queries and other employee reference requests. Prepares employment related letters upon third party or employee’s request. Resolves any employees’ queries, such as those related to issues like salary, labor regulations, company programs and benefits related questions Statistical Analysis reporting to internal management (employee demographics, skills inventory, absenteeism, overtime, employee turnover, staffing budget) and external agencies (e.g., government agencies, insurance companies, unions etc.) Assists with Rewards and Recognition program implementation and administration (e.g. C.L.A.S, Giving Program, Silver, Gold and Retirement Awards, etc.) Processes Payroll, administers, calculates and funds various benefits (401k, HSA, FSA, Profit Sharing, Rewards and Recognition programs). Review timesheets and attendance records and correct inaccuracies. Prepares and submit all necessary paperwork for tax deductions, benefits, and garnishments. Conduct regular audits on payroll procedures and records and administer state and federal payroll and tax regulations. Reconciles benefits invoices for payment Perform other duties as needed Skills High school diploma or equivalent Previous HRIS system experience To qualify, applicants must be authorized to work in the United States and must not require VISA sponsorship, now or in the future, for employment purposes Bachelors or Masters degree HRIS system experience with Workday Benefits 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off 7% 401(k) Company Match and additional Profit Sharing Hybrid work environment Numerous training and development opportunities to assist you in furthering your career Healthcare and Wellness Programs Opportunity to earn performance-based bonuses College Loan Assistance Support Plan Educational Assistance Program Mentorship Program Dress for Your Day Policy Company Overview IAT Insurance Group provides property-casualty insurance and surety carrier consulting services. It was founded in 1991, and is headquartered in Raleigh, North Carolina, USA, with a workforce of 501-1000 employees. Its website is