HR Business Partner

Access Your Potential. Join us to create and deliver experiences that inspire people, spark connection, and bring imagination to life—while having a lot of fun doing it. We’re looking for a Talent & Culture Business Partner to join our team! This is a remote role with occasional travel for leadership meetings, so we’re looking for someone who is comfortable engaging in person when needed. About the Job The Talent & Culture Business Partner plays a critical role in strengthening organizational health, leadership effectiveness, and employee performance across the company. This role partners closely with leaders to uphold our values, navigate people-related challenges, and ensure a consistent, fair, and high-performing employee experience. As a key member of the Talent & Culture team, the Business Partner acts as a trusted advisor and coach—supporting Directors through employee relations, performance management, and organizational growth. This role ensures that people strategies are well-designed, hold true to our values, and are effectively executed consistently as the company scales. What You'll Be Doing Employee Relations & Director Support Serve as the primary partner to Directors for employee relations matters, including performance concerns, conflict resolution, investigations, and terminations Provide clear, practical guidance to Directors on handling sensitive employee situations with consistency, fairness, and compliance Lead and document investigations as needed, ensuring timely, thoughtful, and legally sound outcomes Identify patterns or trends in employee relations and proactively recommend solutions Performance Management & Accountability Partner with leaders to strengthen performance management practices, including goal setting and clear expectations Coach Directors on addressing underperformance, delivering clear feedback, and making effective people decisions Support performance calibration processes to ensure consistency and fairness across teams Help evolve performance frameworks, tools, and processes to support a high-performance culture Leadership Coaching & Support Act as a trusted advisor to leaders, helping them navigate team dynamics and difficult leadership decisions Coach Directors on effective communication, empathetic straight talk, and employee development Organizational Health & Effectiveness Monitor team health, engagement, retention trends, and employee feedback (including surveys and pulse checks); proactively identify risks, patterns, and opportunities Analyze survey results and feedback to drive targeted improvements, enhance employee experience and support our ongoing Great Place to Work certification Be an advocate for team members, ensuring that their voices are heard and concerns are addressed quickly and effectively Support change management efforts, ensuring teams are aligned, informed, and effectively supported through change Facilitate team interventions, feedback sessions, or alignment workshops as needed Talent & Culture Program Execution Partner with the Talent & Culture Team to ensure alignment across hiring, onboarding, performance, and development Support the rollout and adoption of Talent & Culture programs (e.g., performance cycles, engagement initiatives, leadership tools) Ensure consistent application of policies, practices, and expectations across teams Compliance & Risk Mitigation Ensure employee relations practices align with company policies and employment laws Partner with the Talent Operations Generalist on complex or high-risk situations Maintain thorough documentation and ensure consistency in decision-making About Access Access is a women-owned and women-led destination management company that collaborates with clients to design and execute corporate events and programs. Our expert teams are in coast-to-coast destinations, designing and producing ultimate experiences for our clients. About You We know that there’s no one in the world like you. And we know that you have a lot to offer the next company you work with. Below is a list of “nice-to-haves”, but don’t let those deter you from applying. Access believes that an inclusive team and culture is important. We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team. Nice-to-haves: 5+ years of experience in HR, People Operations, or HR Business Partner roles Strong experience in employee relations, performance management, and Director coaching Working knowledge of employment laws and best practices (multi-state experience preferred) Proven ability to influence and coach leaders at multiple levels of the organization Strong judgment and ability to navigate complex, sensitive situations with discretion Excellent communication and relationship-building skills Comfortable operating in a fast-paced, evolving environment with a high degree of autonomy What Success Looks Like Directors are confident, capable, and consistent in handling people-related situations Employee relations issues are addressed proactively, fairly, and with minimal escalation Performance management is clear, consistent, and reinforces accountability across teams Leaders view the Business Partner as a trusted, practical, and solutions-oriented advisor Organizational health risks (turnover, engagement, team dysfunction) are identified early and addressed effectively Talent & Culture programs are not just implemented—but adopted and effective at the team level Why Access? CULTURE & EXTRAS Certified as a Great Place to Work – 3 years in a row! 55+ years in the industry! Women-owned and women-led Fun, creative, and supportive culture Focus on recognition and employee value – including annual and quarterly awards Paid day off to serve your local community Annual all-company retreat to connect, learn, and have fun together Annual qualifier-based incentive trip for top performers (certain departments eligible) Regional team outings Monthly companywide meetings to connect, learn, and celebrate wins COMPENSATION Highly competitive total compensation, including strong base salary and bonus Very strong performance-based quarterly commission plans 401k with company match (eligible after 1 year – up to 4% of salary matched, vested immediately Monthly cell phone stipend WORK LIFE BALANCE Work from home opportunities and flexibility (including full home office setup) Flexible schedule opportunities Generous PTO Sick days 9 full holidays 5 half days off prior to holidays to unplug early 2 floating holidays off to be used on holidays of your choice ½ day Fridays in July & August (based on achievement of goals) HEALTH, WELLNESS, AND FAMILY Extensive menu of health plans to choose from Paid parental leave Pet insurance program Employee Assistance Plan (EAP) PROFESSIONAL DEVELOPMENT Mentorship program “Masterclasses” in industry/department-specific topics State-of-the-art technology platforms and tools – including training Annual and monthly meeting content that focuses on professional development What are you waiting for? Scroll back to the top and apply! Access is committed to building a diverse and inclusive team. We are a proud Equal Opportunity Employer and prohibit discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the application or interview process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].