HR Assistant

HR Assistant at Ahola The Human Resources Assistant is a client-facing role supporting Ahola's ProActive HR Team in delivering HR services, consultation, and operational support to a diverse client base. This position partners with HR Consultants to manage client relationships, coordinate onboarding, and execute HR projects. This role supports the full client lifecycle, including communication, HR deliverables, system and data management, and ongoing account support. The ideal candidate is highly organized, proactive, and able to manage multiple priorities. Additional responsibilities include maintaining HR resources (e.g., handbooks, job descriptions, templates), supporting Applicant Tracking Support Services (ATSS), and contributing to process improvements that enhance the client experience. Why work at Ahola? Ahola, a third-generation family-owned business, brings more than 55 years of expertise in payroll, tax, and HR services, having supported over 10,000 small businesses nationwide. We pride ourselves on offering easy-to-use payroll and HR technology solutions coupled with personalized, dedicated support. At Ahola, we're more than just colleagues-we're a diverse team that embraces authenticity and camaraderie. We celebrate each other's achievements and support one another through challenges, fostering a positive and fun work environment that extends to our clients. What You'll Do as an HR Assistant at Ahola Support a portfolio of clients by partnering with HR Consultants to deliver HR services and solutions. Serve as a primary point of contact for designated clients, ensuring timely communication and issue resolution. Participate in client meetings, document key takeaways, and manage follow-ups, deliverables, and ongoing support. Coordinate onboarding activities, including needs assessments, executive summaries, and client communications. Monitor client engagement, identify risks, and escalate concerns as needed. Maintain accurate client data across CRM, ATS, and HR systems; manage inboxes, ticketing systems, and documentation. Create and update HR resources (e.g., job descriptions, handbooks, policies, templates) and conduct HR research and salary benchmarking. Support Applicant Tracking Support Services (ATSS), including job postings, candidate screening, and hiring workflow coordination. Assist with audits, reporting, client communications, and account maintenance activities. Contribute to process improvements, internal documentation, and cross-functional collaboration. Support onboarding and training of new team members and assist with special projects as needed. The Experience You'll Need Bachelor's Degree in Human Resources preferred. 1-2 years of HR or related experience required in lieu of a degree. Working understanding of basic human resource principles, practices, and procedures. What we look for in a candidate for this role: Strong interpersonal and client service skills with the ability to interact professionally at all levels Ability to build and maintain effective client relationships Excellent organizational skills with strong attention to detail Strong time management skills with the ability to meet deadlines in a fast-paced environment Proficient in Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) Ability to work independently and collaboratively as part of a team Resourceful and solution-oriented with the ability to think creatively and proactively Able to perform effectively in a fast-paced, high-pressure environment In addition to our family-like culture, Ahola provides a variety of perks and benefits. Time Off Company Paid Holidays (7 days) Paid Time Off (5 days) Accrued Tiered Vacation Time Paid Volunteer Time Off (3 days) Birthday Paid Time Off (1 day) Benefits Medical, Dental, and Vision Company-Paid Life Insurance and Short-Term Disability Company-Paid Employee Assistance Plan Perks Monthly Employee Engagement Events Company-Paid Employee Store Fitness Reimbursement Compensation Semi-Annual Performance Bonuses 401(k) with Employer Matching Contribution Professional Development Reimbursement and Advancement Opportunities. The Interview Process Phone interview with Ahola HR In-person interview with Management Virtual Interview with Department Team Members Questions about our HR Assistant role? Contact us at [email protected] ! The AHOLA Corporation provides equal employment opportunities to all qualified applicants and employees, and administers all aspects and conditions of employment, without regard to the following: Race, Color, Age, Sex, Sexual orientation, Gender, Gender identity, Religion, National origin, Pregnancy, Physical or mental disability, Military or veteran status, or Genetic information. Equal employment opportunity applies to, but is not limited to, employment status, training, promotion, demotion, transfer, leaves of absence, and termination. Medical, Dental, Vision, PTO, Paid Volunteer Time, Fitness reimbursement, Paid Parental Leave