Housing Placement Specialist (Boston/Newton)

Remote Full-time
About the position

FamilyAid is one of America's leading providers of solutions to family homelessness. Our mission is to empower parents and caregivers facing homelessness to secure and sustain housing and build solid foundations for their children's futures. We prevent family homelessness whenever possible, reduce harm if homelessness can't be avoided by housing families as quickly as possible, mitigate trauma, especially for children, and provide wraparound supports that foster long-term stability. We provide children and parents with a path to self-sufficiency via two-generation educational programs, housing search and placement support, and connections to vital resources they need to return to their own homes. Our strategic vision and bold strategies to reduce two-generation homelessness successfully served 5,000 children and parents in Greater Boston last year. New funding powers our plans to serve more families more deeply. Our supportive, collaborative, diverse workplace of more than 150 professionals is ideal for a skilled, result-oriented professional who is driven to help children and families thrive. FamilyAid has been recognized as a Top Massachusetts Workplace by The Boston Globe and by Charity Navigator as one of the nation's top organizations working to end homelessness. In late 2024, FamilyAid will open a Family Navigation Center in Newton, MA, a 2-acre, 31,000 s/ft facility that will provide temporary housing, educational services, and other supports that children and parents need to quickly obtain permanent housing and a pathway to long-term success and stability. Position Summary: Reporting to a Program Manager, the Housing Placement Specialist provides housing search services to homeless families temporarily living at the Center or those that are precariously housed. The Specialist works collaboratively with each family and their case manager to assess and identify the family's needs and barriers to safe stable housing. The Specialist conducts successful housing searches pursuant to each family's rehousing plan, within agency timelines and guidelines. Additionally, the Specialist ensures that each rehoused family member accesses resources they need for daily living and the longer-term supports that will allow them to maintain housing stability and break the cycle of multigenerational poverty.

Responsibilities
• Provide housing search services to homeless families temporarily living at the Center or those that are precariously housed.
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• Collaborate with families and their case managers to assess and identify needs and barriers to safe stable housing.
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• Conduct successful housing searches in accordance with each family's rehousing plan, agency timelines, and guidelines.
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• Ensure that each rehoused family member accesses necessary resources for daily living and long-term support.
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• Collect, complete, maintain, and analyze client data and documentation to help clients progress in their rehousing plans and meet agency requirements.
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• Develop and maintain relationships with property owners, housing authorities, and management companies as resources and housing providers for families.

Requirements
• Bachelor's degree required.
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• 3+ years of professional housing experience required.
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• Bilingual in Spanish and Haitian Creole preferred.
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• Some experience or exposure with subsidized/low-income/tax credits housing.
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• Demonstrable professional experience in a complex technical professional environment.
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• Understanding of the Boston and Metro rental market preferred.
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• Strong interest in working with families from diverse social, cultural, and ethnic backgrounds.
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• Strong documentation and organizational skills required.

Nice-to-haves
• Experience in case management (3 years preferred).

Benefits
• 403(b) matching
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• Health insurance
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• Dental insurance
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• Flexible spending account
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• Paid time off
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• Employee assistance program
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• Vision insurance
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• Life insurance
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• Retirement plan

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