Home Health Scheduling Coordinator

Remote Full-time
Alpha Home Health & Hospice is seeking an experienced full-time Home Health Scheduling Coordinator for our Everett, WA office! We are looking for someone just as passionate as we are about providing life-changing service.

This is either a hybrid role locally or a fully remote role, with one week required training in our Everett, Washington offices. We will cover all travel and accommodation costs.

We are unable to hire in the following states: Maine, New York, Massachusetts, Connecticut, New Hampshire and Hawaii.

Benefits:
• $26-28 an hour, DOE
• Comprehensive Medical, Dental, and Vision insurance
• Free health concierge services
• FSA and HSA accounts
• Paid Life and AD&D insurance
• Paid Sick, Holidays, and PTO
• STD, LTD, and other voluntary insurance plans
• Company-wide celebrations of your great work & accomplishments
• Support for your professional growth and development
• Room for advancement
• AMAZING teammates & leaders who are supportive, inclusive, and fun!

What do we require of you?
• At least 1-2 years of scheduling experience in a home health or hospice agency required.
• Experience with Home Care Home Base required.
• Demonstrate cooperation and provide excellent customer service
• Ability to multi-task and stay on task in a fast-paced role
• Excellent team-oriented, verbal, and written communication skills

Key Responsibilities:
• Must be able to work Monday through Friday, 8:30 am to 5 pm PST. No exceptions to this availability requirement.
• Ensures optimum staffing and scheduling solutions by maintaining staff demographics, skill sets, availability, and productivity levels
• Interface with contract, clinical, and office staff with a focus on collaboration and positive working relationships
• Serves as the primary responder to all inbound calls and inquiries
• Provides excellent customer service to patients, referral sources, and community contacts
• Maintain proper daily workflow and ensure compliance with all regulatory requirements
• Assist intake and serve as administrative support for all office, clinical, and marketing staff
• Communicates effectively and professionally regarding coordination of care expectations
• Educates and enforces deadlines, schedule updates, and workflow requirements
• Supports office workflow through cross-training in medical records, intake, and other administrative tasks

About the company:

We pride ourselves on our quality of care and ethical business practices as well as our foundational Core Values of CAPLICO:
• Customer Second (Employee First!)
• Accountability
• Passion for Learning
• Love One Another
• Intelligent Risk Taking
• Celebration
• Ownership

To learn more about Alpha Home Health & Hospice,

Visit our website: https://alphahomehealthhospice.com/

Follow us on Facebook: https://www.facebook.com/alphahospiceandhomehealth

Connect with us on LinkedIn: https://www.linkedin.com/company/alphahomehealthandhospice/

Job Type: Full-time

Pay: $26.00 - $28.00 per hour

Benefits:
• 401(k)
• 401(k) matching
• AD&D insurance
• Bereavement leave
• Dental insurance
• Dependent health insurance coverage
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Medical Specialty:
• Home Health

Schedule:
• Monday to Friday

Work Location: Remote



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