Home Delivery Pharmacy Technician - Remote in Illinois or Iowa
About the position Responsibilities • Interpret providers' prescriptions and create orders as permitted by state regulation. • Assess, input, and retrieve prescription, medical/lab, and reimbursement information from the computer system. • Assist with operations support, training, and process improvements. • Contribute to updating Standard Operating Procedures (SOPs) and team content. • Demonstrate handling both inbound and outbound member/patient calls. • Prep and scan documents, verify member/patient data, and submit prescription orders in the computer system. • Contact members/patients/providers to validate data, request payment information, and establish order or delivery priorities. • Identify solutions to non-standard requests and solve moderately complex problems independently. • Plan, prioritize, organize, and complete work to meet established objectives. • Provide an exceptional customer experience with every interaction. Requirements • High School Diploma/GED (or higher). • Active National Pharmacy Technician Certification (ExCPT or PTCB) or ability to obtain prior to start date. • 1+ years of experience working in a retail pharmacy. • Reside in Illinois or Iowa. Nice-to-haves • Previous Health Care Experience. • Call-center or telephonic work. Benefits • Comprehensive benefits package. • Career development opportunities. • Flexible telecommuting options for residents in Illinois or Iowa. Apply tot his job