Home-Based Appointment Setter (Entry Level)
Job Title:Home-Based Appointment Setter (Entry Level)
Location:Remote (Work from Home)
Company:Elevation Consulting Group
Key Responsibilities:
Travel Booking:
Ā Assist clients in planning and booking travel itineraries, including flights, accommodations, car rentals, and activities
Ā Provide expert advice on destinations, travel packages, and travel-related services
Ā Manage and update booking information, ensuring accuracy and alignment with client preferences
Ā Handle travel-related inquiries and resolve issues promptly to ensure a seamless travel experience
Customer Service:
Ā Deliver exceptional customer service via phone, email, and chat, addressing client needs and inquiries with professionalism and empathy
Ā Assist clients with changes, cancellations, and modifications to their travel plans
Ā Follow up with clients to ensure satisfaction and gather feedback on their travel experiences
Scheduling Duties:
Ā Coordinate and schedule travel arrangements, meetings, and appointments for clients and team members
Ā Maintain organized schedules and ensure timely execution of travel plans and related tasks
Ā Prepare and manage itineraries, confirmations, and travel documents
Qualifications:
Ā Proven experience as a travel agent or in a similar customer service role, with a strong understanding of travel industry processes and systems
Ā Excellent communication skills, both written and verbal, with a customer-centric approach
Ā Proficiency in using travel booking systems, CRM software, and other relevant tools
Ā Strong organizational skills with the ability to manage multiple tasks and prioritize effectively
Ā Detail-oriented with a high level of accuracy in handling bookings and scheduling
Ā Ability to work independently in a remote environment, demonstrating self-motivation and accountability
Ā Flexibility to adapt to changing priorities and handle unexpected issues with professionalism
What We Offer:
Ā Competitive Salary:Attractive base salary with performance-based incentives
Ā Flexible Work Hours:Set your own schedule within a framework that supports work-life balance
Ā Remote Work:Enjoy the convenience and flexibility of working from home
Ā Professional Development:Opportunities for ongoing training and career growth within the travel industry
Ā Travel Discounts:Exclusive discounts and perks on travel bookings for you and your immediate family
Ā Health and Wellness:Comprehensive health insurance plans, including dental and vision coverage
Ā Retirement Plan:401(k) plan with company match to help you plan for your future
Ā Paid Time Off:Generous paid time off, including vacation days and sick leave
Ā Employee Assistance Program:Access to resources and support for personal and professional development
Ā Tech and Equipment Stipend:Reimbursement for home office setup and internet expenses
Ā Team Building:Virtual team events and activities to foster a supportive and collaborative work environment
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Location:Remote (Work from Home)
Company:Elevation Consulting Group
Key Responsibilities:
Travel Booking:
Ā Assist clients in planning and booking travel itineraries, including flights, accommodations, car rentals, and activities
Ā Provide expert advice on destinations, travel packages, and travel-related services
Ā Manage and update booking information, ensuring accuracy and alignment with client preferences
Ā Handle travel-related inquiries and resolve issues promptly to ensure a seamless travel experience
Customer Service:
Ā Deliver exceptional customer service via phone, email, and chat, addressing client needs and inquiries with professionalism and empathy
Ā Assist clients with changes, cancellations, and modifications to their travel plans
Ā Follow up with clients to ensure satisfaction and gather feedback on their travel experiences
Scheduling Duties:
Ā Coordinate and schedule travel arrangements, meetings, and appointments for clients and team members
Ā Maintain organized schedules and ensure timely execution of travel plans and related tasks
Ā Prepare and manage itineraries, confirmations, and travel documents
Qualifications:
Ā Proven experience as a travel agent or in a similar customer service role, with a strong understanding of travel industry processes and systems
Ā Excellent communication skills, both written and verbal, with a customer-centric approach
Ā Proficiency in using travel booking systems, CRM software, and other relevant tools
Ā Strong organizational skills with the ability to manage multiple tasks and prioritize effectively
Ā Detail-oriented with a high level of accuracy in handling bookings and scheduling
Ā Ability to work independently in a remote environment, demonstrating self-motivation and accountability
Ā Flexibility to adapt to changing priorities and handle unexpected issues with professionalism
What We Offer:
Ā Competitive Salary:Attractive base salary with performance-based incentives
Ā Flexible Work Hours:Set your own schedule within a framework that supports work-life balance
Ā Remote Work:Enjoy the convenience and flexibility of working from home
Ā Professional Development:Opportunities for ongoing training and career growth within the travel industry
Ā Travel Discounts:Exclusive discounts and perks on travel bookings for you and your immediate family
Ā Health and Wellness:Comprehensive health insurance plans, including dental and vision coverage
Ā Retirement Plan:401(k) plan with company match to help you plan for your future
Ā Paid Time Off:Generous paid time off, including vacation days and sick leave
Ā Employee Assistance Program:Access to resources and support for personal and professional development
Ā Tech and Equipment Stipend:Reimbursement for home office setup and internet expenses
Ā Team Building:Virtual team events and activities to foster a supportive and collaborative work environment
Powered by JazzHR
63jQqUDtz2
Apply Now