[Hiring] Weekend On Call Coordinator @ComForCare - McLean VA

Remote Full-time
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We are looking for an individual to be on-call at least two weekends a month. This person will be the point of contact for our clients/their families, our employees, and prospective clients and their requests. This role will also support our caregiver scheduling function. So, live your best life possible by helping others live theirs. Our employees are the heart and soul of what we do. At ComForCare, we like to celebrate successes and have fun while building meaningful relationships. Join our team and be a part of a certified

Great Place To Work®

!
• Answer Agency phone calls, and regularly check for voicemail messages, emails, and Text-Em-All text messages, and respond to individuals in a timely manner
• Document intake information for prospective clients in the Intake Summary Form and notify owner of such inquiries
• Handle and coordinate caregiver staffing for call offs and open shifts
• Ensure open shifts are covered by the close of each day for the following day
• Report client/family/employee concerns as well as any incidents that occurred to the supervisory staff
• Attend a weekly client status call with office staff and nurses

Qualifications
• Demonstrates ability to effectively communicate and interact with clients/family, co-workers, and prospective clients
• Detail-oriented with outstanding customer service skills
• Ability to perform multiple tasks under strict deadlines
• Resident of the Washington DC metro area
• Availability for occasional weekday off-hours support is a plus

Benefits
• 401(k) matching
• Flexible schedule
• Employer provided benefits include:
• Medical insurance
• Dental insurance
• Vision insurance
• 401-K (with employer match)

This is a remote position.

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