[Hiring] Radiologist Support Specialist I @RAYUS Radiology

Role Description RAYUS Radiology is looking for a Radiology Support Specialist to join our team. As a Radiology Support Specialist, you will provide exceptional client service to hospitals and radiologists to ensure that the workflow through the reading center is maximized. • Field requests from Radiologists to effectively resolve issues through client contact or integration of the IT support team • Deliver client satisfaction through effective resolution of client calls • Answer inquiries, resolving problems, fulfilling requests and database queries • Efficient drafting of X-Rays and verification of cross-sectional exams • Efficient remediation of studies on the RSS exceptions work list • Effective execution of critical finding and super-stat requests • Focus on assigned duties in a high volume client service center • Utilize multiple information systems to verify the availability of diagnostic information • Troubleshoot workflow gaps with diagnostic information, patient orders, and physician resources • Own issues through verified resolution • Establish effective working rapport with clinical team including physicians • Build effective working relationships and a positive working environment with teammates • Generate process improvement ideas and proactively act on ideas This is a 100% remote position working 40 hours per week. Shifts are Monday-Friday from 12:00pm to 8:30pm EST, with rotating weekends and holidays. Qualifications • High school diploma, or equivalent • One (1) year of experience in a healthcare setting or customer service role • An associate’s or bachelor’s degree in business, healthcare administration, or related field (preferred) • Radiology Certification a plus (preferred) Benefits • Medical, dental and vision insurance • 401k with company match • Life and disability insurance • Tuition reimbursement • Adoption assistance • Pet insurance • PTO and holiday pay • Many more benefits (based on eligibility) Visit our career page to see them all: www.rayusradiology.com/careers