[Hiring] People Operations Specialists @Job Mobz
Role Description
Our well-known AI client is hiring two People Operations Specialists to join their People Services team within Data Solutions. This is a high-volume, operational role for someone who thrives in fast-paced startup environments and enjoys solving problems through process improvement and automation. You will serve as frontline support for employees, handling a large volume of tickets and requests daily while maintaining exceptional accuracy and attention to detail.
ā¢ Manage high volume of People Services tickets in a Jira-based ticketing system
ā¢ Perform administrative tasks in Workday (HRIS)
ā¢ Execute data entry and spreadsheet-heavy operational work with extremely high accuracy
ā¢ Provide employee-facing support (internal customer service)
ā¢ Support onboarding workflows and contractor onboarding/offboarding as you ramp
ā¢ Identify and implement process improvements, including automation opportunities using AI tools
ā¢ Take on additional operational projects based on team needs
Qualifications
ā¢ 2-5 years of professional experience
ā¢ East Coast based (or clearly aligned to East Coast screening constraint)
ā¢ Startup and/or high-growth environment experience strongly preferred
ā¢ Extreme attention to detail and ability to move quickly with high accuracy
ā¢ Strong organizational skills and communication in a high-volume environment
ā¢ Comfort working extensively with spreadsheets and data sets
ā¢ Process improvement mindset and interest in automation/AI-enabled workflow improvements
ā¢ High-volume support experience (ticketing preferred)
ā¢ Demonstrated precision in repetitive operational work
ā¢ Comfort with spreadsheets and datasets
Requirements
ā¢ Workday experience (nice to have)
ā¢ Jira or similar ticketing system experience (nice to have)
ā¢ Greenhouse experience (nice to have)
ā¢ Prior People Ops / HR Ops background (nice to have)
ā¢ Strong customer service orientation (nice to have)
Not a fit
ā¢ Profiles that rely on rigid, fully defined processes and slow operating cadence
ā¢ Candidates without meaningful startup or high-growth experience
ā¢ Candidates who prefer low-volume, project-only work over daily operational throughput
Interview process
ā¢ 30 min with Hiring Manager (Allison)
ā¢ Two 30 min interviews with team members
Additional Information
All your information will be kept confidential according to EEO guidelines.
Apply tot his job
Apply To this Job
Our well-known AI client is hiring two People Operations Specialists to join their People Services team within Data Solutions. This is a high-volume, operational role for someone who thrives in fast-paced startup environments and enjoys solving problems through process improvement and automation. You will serve as frontline support for employees, handling a large volume of tickets and requests daily while maintaining exceptional accuracy and attention to detail.
ā¢ Manage high volume of People Services tickets in a Jira-based ticketing system
ā¢ Perform administrative tasks in Workday (HRIS)
ā¢ Execute data entry and spreadsheet-heavy operational work with extremely high accuracy
ā¢ Provide employee-facing support (internal customer service)
ā¢ Support onboarding workflows and contractor onboarding/offboarding as you ramp
ā¢ Identify and implement process improvements, including automation opportunities using AI tools
ā¢ Take on additional operational projects based on team needs
Qualifications
ā¢ 2-5 years of professional experience
ā¢ East Coast based (or clearly aligned to East Coast screening constraint)
ā¢ Startup and/or high-growth environment experience strongly preferred
ā¢ Extreme attention to detail and ability to move quickly with high accuracy
ā¢ Strong organizational skills and communication in a high-volume environment
ā¢ Comfort working extensively with spreadsheets and data sets
ā¢ Process improvement mindset and interest in automation/AI-enabled workflow improvements
ā¢ High-volume support experience (ticketing preferred)
ā¢ Demonstrated precision in repetitive operational work
ā¢ Comfort with spreadsheets and datasets
Requirements
ā¢ Workday experience (nice to have)
ā¢ Jira or similar ticketing system experience (nice to have)
ā¢ Greenhouse experience (nice to have)
ā¢ Prior People Ops / HR Ops background (nice to have)
ā¢ Strong customer service orientation (nice to have)
Not a fit
ā¢ Profiles that rely on rigid, fully defined processes and slow operating cadence
ā¢ Candidates without meaningful startup or high-growth experience
ā¢ Candidates who prefer low-volume, project-only work over daily operational throughput
Interview process
ā¢ 30 min with Hiring Manager (Allison)
ā¢ Two 30 min interviews with team members
Additional Information
All your information will be kept confidential according to EEO guidelines.
Apply tot his job
Apply To this Job