Hiring Now: Remote $23/hr. Senior Call Center Team Lead- FLORIDA

Remote Full-time
We're on a mission and need a skilled Remote $23/hr. Senior Call Center Team Lead- FLORIDA! Embrace a modern work style with this fully Remote opportunity. This position requires a strong and diverse skillset in relevant areas to drive success. An attractive remuneration of a competitive salary is on offer for the successful candidate. Â Â Join Our Team as a Remote Call Center Team Lead!

Are you an experienced call center professional looking for a new challenge? We're seeking a skilled Call Center Team Lead to lead our remote team and drive exceptional customer service...

Position: Senior Call Center Team Lead
Pay: $23/hr.-Weekly pay!

Schedule: 8am-9pm EST. M-F (8hr Shift between these hours)
• *Equipment Provided and shipped directly to your home**
• ***Must live in the specific states of either Texas, Kentucky, Arizona, Georgia, Florida and or Utah to be considered****

Start Date: Mid November 2024

Responsibilities:
• Assist the Call Center Supervisor with driving performance metrics for all team members
• Assist supervisor with QA monitoring of agents to ensure Risk and Compliance Measures/Policies and Procedures are being met.
• Manage daily attendance for the team & Daily team chats.
• Handle escalated issues and provide effective resolutions.
• At times may lead morning huddles and shift end huddles.
• Analyze advanced metrics on agents daily stats.
• Manage weekly reports on team and agent level performance

Job Requirements

Requirements: MUST HAVE AT LEAST 1 YEAR OF PREVIOUS LEADERSHIP EXPERIENCE.
• Previous experience as a team lead in a Call Center or similar role.
• Excellent communication skills.
• Strong problem-solving abilities and attention to detail.
• Proficiency in call center software.
• ***MUST HAVE AT LEAST 1 YEAR OR MORE OF PREVIOUS LEADERSHIP EXPERIENCE***No exceptions!

If you’re a motivated leader with a passion for customer service, we want to hear from you! Apply now and make a difference from the comfort of your home.

Apply Today!

For immediate consideration please email an up-to-date resume to [email protected] and mention ($23/hr. Call Center Leader Apply Job! Submit Your ApplicationSeize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.
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