Hiring Now: Entry-Level Customer Service Rep
Join a team that's making a tangible difference. We're seeking a Entry-level Customer Service Rep! This position is based in Remote and we are looking to fill it quickly. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is a competitive salary, reflecting our commitment to attracting the best. Â Â Department: The One Agency
Location: Tampa, FL
Compensation: $18.00 - $28.00 / hour
Description
Job Title: Entry-Level Customer Service Rep
Company: The One Agency
Location: Tampa, FL
Job Description: We are looking for a friendly and dependable Entry-Level Customer Service Representative to provide exceptional support to our clients. In this role, you will serve as the first point of contact, answering questions, resolving concerns, and ensuring a positive client experience.
Key Responsibilities
 Greet clients and answer incoming calls in a professional and courteous manner.
 Address client inquiries and provide accurate information about services and policies.
 Assist clients in completing forms and documentation related to insurance or tax matters.
 Maintain client records by accurately inputting and updating information in the database.
 Resolve client concerns or escalate issues to the appropriate team member for resolution.
 Schedule appointments and manage calendars for the office team.
Skills, Knowledge and Expertise
 High school diploma or equivalent; college coursework or degree is a plus.
 Excellent verbal communication and active listening skills.
 Basic computer proficiency, including familiarity with Microsoft Office Suite.
 Strong organizational skills and attention to detail.
 Ability to handle multiple tasks and prioritize in a fast-paced environment.
 A positive attitude and customer-focused approach.
Benefits
 Competitive salary
 Health, dental, and vision insurance
 Retirement savings plan
 Paid time off and holidays
 Opportunities for professional development and advancement
 Supportive and collaborative work environment Apply Job! Ready to Apply?If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now
Location: Tampa, FL
Compensation: $18.00 - $28.00 / hour
Description
Job Title: Entry-Level Customer Service Rep
Company: The One Agency
Location: Tampa, FL
Job Description: We are looking for a friendly and dependable Entry-Level Customer Service Representative to provide exceptional support to our clients. In this role, you will serve as the first point of contact, answering questions, resolving concerns, and ensuring a positive client experience.
Key Responsibilities
 Greet clients and answer incoming calls in a professional and courteous manner.
 Address client inquiries and provide accurate information about services and policies.
 Assist clients in completing forms and documentation related to insurance or tax matters.
 Maintain client records by accurately inputting and updating information in the database.
 Resolve client concerns or escalate issues to the appropriate team member for resolution.
 Schedule appointments and manage calendars for the office team.
Skills, Knowledge and Expertise
 High school diploma or equivalent; college coursework or degree is a plus.
 Excellent verbal communication and active listening skills.
 Basic computer proficiency, including familiarity with Microsoft Office Suite.
 Strong organizational skills and attention to detail.
 Ability to handle multiple tasks and prioritize in a fast-paced environment.
 A positive attitude and customer-focused approach.
Benefits
 Competitive salary
 Health, dental, and vision insurance
 Retirement savings plan
 Paid time off and holidays
 Opportunities for professional development and advancement
 Supportive and collaborative work environment Apply Job! Ready to Apply?If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now