[Hiring] Insurance Verification Specialist @Eye Care Partners Career Opportunities
Role Description
As a member of the Revenue Cycle Management Team, the Insurance Verification Specialist is responsible for all aspects of insurance verification. This position will complete pre-registration processes and communicate pertinent appointment information to Front Desk, Patient Intake Specialists, the Prior Authorization Department, or the Clinic, as needed.
ā¢ Obtain information about patient insurance coverage, benefits and eligibility.
ā¢ Maintain strict confidentiality in accordance with HIPAA regulations and Company/Clinic requirements.
ā¢ Provide support to all departments and patients regarding insurance questions related to eligibility and benefits.
ā¢ Answer incoming and transferred calls from patients regarding the pre-registration process.
ā¢ Prepare patient appointments for a smooth and efficient check-in process on the day of the appointment.
ā¢ Adhere to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
ā¢ Perform other duties that may be necessary or in the best interest of the organization.
Qualifications
ā¢ High School Diploma or GED.
Requirements
ā¢ At least one (1) year medical office experience required; Medical office/front desk experience preferred.
ā¢ Comprehensive understanding of insurance verification.
ā¢ Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
ā¢ Ability to perform essential job functions with a high degree of independence, flexibility, and creative problem-solving techniques.
ā¢ Ability to function effectively under stress of conflicting demands on time and attention, while successfully meeting deadlines.
ā¢ Ability to maintain control of a call, de-escalating issues and instilling confidence that a resolution will be found.
ā¢ Logical and critical thinking skills.
ā¢ Excellent organization, time management, and prioritization skills.
ā¢ Professional in appearance and actions.
ā¢ Enjoys learning new technologies and systems.
ā¢ Detail-oriented, professional attitude, reliable.
ā¢ Exhibits a positive attitude and is flexible in accepting work assignments and priorities.
ā¢ Meets attendance and tardiness expectations.
ā¢ Management and organizational skills to support the leadership of this function.
ā¢ Interpersonal skills to support customer service, functional, and teammate support needs.
ā¢ Able to communicate effectively in English, both verbally and in writing with sufficient grammar and spelling skills to avoid mistakes or misinterpretations.
ā¢ Basic to intermediate computer operation.
ā¢ Proficiency with Microsoft Excel, Word, and Outlook.
ā¢ Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines.
Company Description
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As a member of the Revenue Cycle Management Team, the Insurance Verification Specialist is responsible for all aspects of insurance verification. This position will complete pre-registration processes and communicate pertinent appointment information to Front Desk, Patient Intake Specialists, the Prior Authorization Department, or the Clinic, as needed.
ā¢ Obtain information about patient insurance coverage, benefits and eligibility.
ā¢ Maintain strict confidentiality in accordance with HIPAA regulations and Company/Clinic requirements.
ā¢ Provide support to all departments and patients regarding insurance questions related to eligibility and benefits.
ā¢ Answer incoming and transferred calls from patients regarding the pre-registration process.
ā¢ Prepare patient appointments for a smooth and efficient check-in process on the day of the appointment.
ā¢ Adhere to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
ā¢ Perform other duties that may be necessary or in the best interest of the organization.
Qualifications
ā¢ High School Diploma or GED.
Requirements
ā¢ At least one (1) year medical office experience required; Medical office/front desk experience preferred.
ā¢ Comprehensive understanding of insurance verification.
ā¢ Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
ā¢ Ability to perform essential job functions with a high degree of independence, flexibility, and creative problem-solving techniques.
ā¢ Ability to function effectively under stress of conflicting demands on time and attention, while successfully meeting deadlines.
ā¢ Ability to maintain control of a call, de-escalating issues and instilling confidence that a resolution will be found.
ā¢ Logical and critical thinking skills.
ā¢ Excellent organization, time management, and prioritization skills.
ā¢ Professional in appearance and actions.
ā¢ Enjoys learning new technologies and systems.
ā¢ Detail-oriented, professional attitude, reliable.
ā¢ Exhibits a positive attitude and is flexible in accepting work assignments and priorities.
ā¢ Meets attendance and tardiness expectations.
ā¢ Management and organizational skills to support the leadership of this function.
ā¢ Interpersonal skills to support customer service, functional, and teammate support needs.
ā¢ Able to communicate effectively in English, both verbally and in writing with sufficient grammar and spelling skills to avoid mistakes or misinterpretations.
ā¢ Basic to intermediate computer operation.
ā¢ Proficiency with Microsoft Excel, Word, and Outlook.
ā¢ Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines.
Company Description
Apply tot his job
Apply To this Job