[Hiring] Insurance Verification Representative @Ideal Option Pllc

Remote Full-time
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves performing patient registration and pre-registration of scheduled accounts, verifying insurance coverage and benefit information within the billing department.
• Enters new patients and existing patient's data into the computer.
• Verifies patients' insurance, collects co-payment and provides receipt for patient.
• Obtains complete and accurate demographic and financial information from a variety of sources.
• Provides demographic information to insurance companies and calls physician's offices as needed for pre-certification.
• Notifies patients or family members of any insurance coverage issues that may result in coverage reductions.
• Notifies patients of co-payments, deductibles or deposits needed.
• Provides patients with estimated cost for services.
• Finalizes the appropriate data for accounts.
• Verifies patient eligibility.
• Assists in account creation and scheduling of patient appointments.
• Assists patient or directs them to the correct person to help with charity care or payment plan information.
• Complies with all elements within HIPAA and the Privacy Act.

Qualifications
• High School Diploma or GED.
• Proficiency with Microsoft Office Suite Internet.
• A knowledge of chemical dependency and its effects on individuals, families, and communities is preferred.
• At least 1 year of medical insurance verification experience.
• At least 1 year of customer service experience.
• General knowledge of ICD 10, CPT and HCPCS codes, and medical billing processes.

Requirements
• Professional with strong interpersonal skills and effective communication skills, verbal and written.
• Maintains good work habits and good attendance.
• Can work independently and has great problem-solving skills.

Benefits
• Medical, vision, and dental
• Short-term and long-term disability options
• Life insurance
• Employee Assistance and Life Assistance programs
• A 401K retirement program
• Pet Insurance
• Paid time off and paid holidays

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