[Hiring] Evening Intake Coordinator @Grace Community Care and Homes Inc.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role involves managing new client intakes during after-hours.
• Answer evening calls, emails, and messages from prospective clients and support coordinators
• Conduct Housing Supports and DDD intakes via phone or Zoom
• Enter data into Therap, HMIS, or intake tracking systems
• Verify Medicaid (NJ FamilyCare) coverage and MCO (Aetna, Horizon, Wellpoint, UHC, Fidelis)
• Prepare intake documentation for Prior Authorization and Billing teams
• Maintain confidentiality and ensure HIPAA compliance
Qualifications
• Experience in healthcare, social services, or community-based programs preferred
• Knowledge of NJ Medicaid, DDD, or housing-related supports is a plus
• Strong communication and documentation skills
• Self-motivated, dependable, and able to work independently
• Tech-friendly (Therap, Acuity, Google Workspace)
• Prior experience in Medicaid, DDD, or human services intake strongly preferred
• Detail-oriented with excellent written and verbal communication
• Comfortable with data entry and client tracking systems (Therap, HMIS, Excel)
• Able to maintain confidentiality and follow HIPAA guidelines
• High school diploma or associate’s degree minimum
Company Description
Apply Now
Apply Now
Role Description
This role involves managing new client intakes during after-hours.
• Answer evening calls, emails, and messages from prospective clients and support coordinators
• Conduct Housing Supports and DDD intakes via phone or Zoom
• Enter data into Therap, HMIS, or intake tracking systems
• Verify Medicaid (NJ FamilyCare) coverage and MCO (Aetna, Horizon, Wellpoint, UHC, Fidelis)
• Prepare intake documentation for Prior Authorization and Billing teams
• Maintain confidentiality and ensure HIPAA compliance
Qualifications
• Experience in healthcare, social services, or community-based programs preferred
• Knowledge of NJ Medicaid, DDD, or housing-related supports is a plus
• Strong communication and documentation skills
• Self-motivated, dependable, and able to work independently
• Tech-friendly (Therap, Acuity, Google Workspace)
• Prior experience in Medicaid, DDD, or human services intake strongly preferred
• Detail-oriented with excellent written and verbal communication
• Comfortable with data entry and client tracking systems (Therap, HMIS, Excel)
• Able to maintain confidentiality and follow HIPAA guidelines
• High school diploma or associate’s degree minimum
Company Description
Apply Now
Apply Now