[Hiring] Employee Relations Specialist @Aston Carter

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As an Employee Relations Specialist, you will collaborate closely with the Onboarding and Payroll teams to ensure a remarkable contractor experience throughout their employment. You will also work with the National Recruiting Center to explore future employment opportunities for contractors as their temporary assignments conclude. • Serve as the primary point of contact for contractors throughout their assignment. • Collaborate with Payroll Services Specialists to ensure accurate payroll processes. • Facilitate the contractor's career advancement through performance feedback and skill assessment. • Coordinate with the National Recruiting Center to identify potential post-assignment opportunities. • Conduct first-week service calls and provide timesheet/expense entry training for contractors. • Make quarterly service calls to ensure high-touch customer service. • Partner with the Payroll Team for timecard collection to maintain timely and accurate payroll. • Collaborate with managers to consistently share performance feedback with consultants. • Work with Internal HR on issues related to benefits, employee relationships, and 401k. • Identify and resolve contractor-related issues and maintain worker authorization documentation. • Assist contractors with performance improvement and explore future options after assignment completion. • Participate in internal account reviews and quarterly scorecard meetings. Qualifications • Customer service skills • Proficiency in data entry • Experience with Microsoft Office Suite • Basic Excel skills • Proficiency in Outlook email • Strong time management skills • Attention to detail Requirements This is a fully remote position, ideally suited for someone within a commutable distance to Troy, Michigan. The standard working hours are Monday to Friday, 8am to 5pm EST. Benefits • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Application Deadline This position is anticipated to close on Nov 17, 2025. Apply tot his job