[Hiring] Dental Scheduling Specialist @360care
Role Description
This position is responsible for providing administrative support to our nursing home facilities, providers, and clinical teams on a daily basis.
ā¢ Works daily with clinical field team to support patient care activities with our customers.
ā¢ Provides exceptional customer service with follow up communication to facilities, providers, and clinical field team.
ā¢ Demonstrates a strong sense of urgency when responding to all requests.
ā¢ Works proactively to anticipate need and support patients, facility, and clinical team.
ā¢ Manages branch calendar and ensures appropriate schedule for facility and clinical team.
ā¢ Protects interiority of service by assuring necessary documentation is part of patient records.
ā¢ Manages the coordination of visit in the 360care timeframe.
ā¢ Tracks and manages the production of dentures prosthetics.
ā¢ Understands a clinical emergency with an intention to triage patient with the most urgent need.
ā¢ Assists field team with monitoring equipment, supplies, and planned maintenance.
ā¢ Understands company insurance as demonstrated with patient extended care and warranty process.
ā¢ Operates teams efficiently and understands production versus cost for each dental visit.
ā¢ Verifies, reviews, and follows up on all patient information.
ā¢ Works with facility to ensure all paperwork is completed in advance of visit.
ā¢ Balances and reviews daily production reports and monitors for solutions.
ā¢ Conducts routine audits of data input to assure integrity of daily work.
ā¢ Keeps Branch Manager / Dental Operations Director informed of events that could affect the integrity of company.
ā¢ Daily report production numbers to Branch Manager.
ā¢ Responsible for completing and initiating documentation process for denture preauthorization.
ā¢ Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
ā¢ Maintains confidentiality of all information; abides with HIPAA, OSHA, and PHI guidelines at all times.
ā¢ To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager.
ā¢ Reacts positively to change and performs duties as assigned.
Qualifications
ā¢ High school diploma required; college degree or experience preferred.
ā¢ Dental scheduling experience required.
ā¢ Dental office experience required.
ā¢ Strong computer skills required with proficiency in Microsoft Office.
ā¢ Critical thinking/Solutions-based skills required for time sensitive environment.
ā¢ Strong time management skills required.
ā¢ Detail-oriented.
ā¢ Ability to multi-task.
Requirements
ā¢ We will only employ those who are legally authorized to work in the United States.
ā¢ Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.
This position is responsible for providing administrative support to our nursing home facilities, providers, and clinical teams on a daily basis.
ā¢ Works daily with clinical field team to support patient care activities with our customers.
ā¢ Provides exceptional customer service with follow up communication to facilities, providers, and clinical field team.
ā¢ Demonstrates a strong sense of urgency when responding to all requests.
ā¢ Works proactively to anticipate need and support patients, facility, and clinical team.
ā¢ Manages branch calendar and ensures appropriate schedule for facility and clinical team.
ā¢ Protects interiority of service by assuring necessary documentation is part of patient records.
ā¢ Manages the coordination of visit in the 360care timeframe.
ā¢ Tracks and manages the production of dentures prosthetics.
ā¢ Understands a clinical emergency with an intention to triage patient with the most urgent need.
ā¢ Assists field team with monitoring equipment, supplies, and planned maintenance.
ā¢ Understands company insurance as demonstrated with patient extended care and warranty process.
ā¢ Operates teams efficiently and understands production versus cost for each dental visit.
ā¢ Verifies, reviews, and follows up on all patient information.
ā¢ Works with facility to ensure all paperwork is completed in advance of visit.
ā¢ Balances and reviews daily production reports and monitors for solutions.
ā¢ Conducts routine audits of data input to assure integrity of daily work.
ā¢ Keeps Branch Manager / Dental Operations Director informed of events that could affect the integrity of company.
ā¢ Daily report production numbers to Branch Manager.
ā¢ Responsible for completing and initiating documentation process for denture preauthorization.
ā¢ Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
ā¢ Maintains confidentiality of all information; abides with HIPAA, OSHA, and PHI guidelines at all times.
ā¢ To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager.
ā¢ Reacts positively to change and performs duties as assigned.
Qualifications
ā¢ High school diploma required; college degree or experience preferred.
ā¢ Dental scheduling experience required.
ā¢ Dental office experience required.
ā¢ Strong computer skills required with proficiency in Microsoft Office.
ā¢ Critical thinking/Solutions-based skills required for time sensitive environment.
ā¢ Strong time management skills required.
ā¢ Detail-oriented.
ā¢ Ability to multi-task.
Requirements
ā¢ We will only employ those who are legally authorized to work in the United States.
ā¢ Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.