[Hiring] Data Entry Technician @Symbria

Remote Full-time
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The primary purpose of this position is computer data entry of prescription orders and medical records.
• Contact physician’s office as needed for refill authorization.
• Contact client for verification of orders as needed.
• Process all new and refill prescriptions.
• Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
• Document correspondence and follow up in the system.
• Prepare audit sheets and provide feedback to manager.
• Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
• Initiate and document correspondence and follow up in system.
• May assist with research of lost or missing orders per internal department requests.
• May provide backup support to other pharmacy groups based on business needs or production levels.
• Answer incoming calls promptly and provide high standard of customer service to the client.

Qualifications
• High School diploma or general education degree (GED).
• Pharmacy Technician license and Certification (CPhT) as per state requirements.
• Long-term care pharmacy experience preferred.
• Frameworks and Docutrack experience preferred.
• Ability to work in a flexible schedule as operational needs dictate, including nights, weekends, and holidays.

Requirements
• Pharmacy data entry experience; minimum one year preferred.
• Strong knowledge of Brand/Generic drugs and medical terminology.

Benefits
• 100% employee-owned company through an Employee Stock Ownership Plan (ESOP).
• Medical, Dental, and Vision Insurance.
• Short/long Term Disability Insurance.
• Flexible Spending Accounts (FSA).
• Employee Assistance Programs.
• Paid Time Off (PTO) and Tuition/CEU Reimbursement.

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