[Hiring] Customer Service Representative @Conduent Business Services, LLC

Remote Full-time
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As a Customer Service Representative, you will assist with customer questions, inquiries, and issues related to accounts payable inquiries. You will take phone calls and answer chats/emails regarding accounts payable and bills. Successful candidates will be customer oriented with a commitment to quality and personal ethics with the ability to adapt to continuous policy and procedure changes.

Qualifications
β€’ Strong computer and phone skills. Ability to use web-based computer applications
β€’ Excellent communication skills, both written and verbal
β€’ Able to manage telephone and chat customer interactions and convey confidence while resolving the customer’s issues
β€’ Attention to detail
β€’ Must be able to pass a background and drug test
β€’ Must be 18 years or older
β€’ Must have a High School Diploma or GED
β€’ Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)
β€’ Must have the ability to connect with an ethernet cable to a modem/router
β€’ We are currently NOT hiring in the following geographies, including but not limited to:
β€’ States: AK, CA, HI, MA, IL, MT & NY
β€’ Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC

Requirements
β€’ Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations.
β€’ Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.
β€’ In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive.
β€’ Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
β€’ The estimated salary range for this role is $19 an hour.

Benefits
β€’ Health insurance coverage
β€’ Voluntary dental and vision programs
β€’ Life and disability insurance
β€’ Retirement savings plan
β€’ Paid holidays
β€’ Paid time off (PTO) or vacation and/or sick time

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