[Hiring] Crisis Counselor @PROTOCALL SERVICES INC.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves providing crisis intervention and support to individuals experiencing emotional distress or mental health challenges. • Maintain a secure, HIPAA-compliant private workspace at home to ensure focus and confidentiality. • Engage with individuals over the phone, providing support to those experiencing emotional distress or mental health challenges. • Build rapport and foster client engagement during calls. • Assess and mitigate risk while maintaining accurate, thorough documentation. • Provide resources, information, and referrals as needed. • Assist callers in identifying positive coping strategies and developing safety plans. • Intervene during emergencies when necessary. • Stay calm, professional, and focused while multitasking in a fast-paced environment. Qualifications • Bachelor’s Degree from an accredited 4-year college or university. • Minimum of 1 year direct experience in Behavioral Health or Social Services. • Strong background in psychology, social work, counseling, or a related behavioral healthcare field. • Experience in crisis support or similar roles is highly valued. Requirements • Secure, HIPAA-compliant workspace with a locking door. • Stable, wired internet connection that connects directly to the work computer provided by Protocall. • Flexibility in availability, including willingness to work holidays and weekends. Benefits • Comprehensive medical, dental, and life insurance plans. • 401(k) retirement plan with company match. • Short-term and long-term disability (STD/LTD) coverage. • Employee Assistance Program (EAP) services. • Accrued Paid Time Off (PTO) package, earning up to 4 weeks of vacation in your first year. • Company-matched student loan repayment program. • Opportunities for career growth and advancement. Apply tot his job Apply tot his job