[Hiring] Content Operations Specialist @Welocalize
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
As a Content Operations Specialist, you will play a key role in ensuring the quality and accuracy of digital content across online platforms. Your responsibilities will include:
⢠Executing and optimizing daily and advanced content curation tasks across written publications and audio content.
⢠Writing and reporting relevant bugs and errors using best practices through internal database system.
⢠Managing escalations related to metadata, content integrity, and platform quality.
⢠Prioritizing tasks and issues quickly and efficiently.
⢠Balancing workloads across a distributed team to ensure throughput and coverage.
⢠Developing and maintaining standard operating procedures (SOPs), workflow guides, and training materials.
⢠Identifying gaps in processes and implementing improvements to increase efficiency and reduce error rates.
⢠Adhering to project-specific quality standards as per client guidelines.
⢠Completing assigned tasks in a quality and timely manner.
Qualifications
⢠Ability to work from home in a secure environment.
⢠Native-level or fully bilingual fluency (both spoken and written language) in required language(s).
⢠Native language skills and cultural awareness of native country.
⢠Highly organized with attention to detail and commitment to quality.
⢠Experience with MS applications (Outlook, Word, Excel, PowerPoint).
⢠Ability to navigate networks and websites with different browsers.
⢠Position may be exposed to content that could be construed as offensive.
Requirements
⢠Strong company and industry awareness.
⢠Strong problem-solving skills to arrive at optimal solutions.
⢠Excellent time management skills.
⢠A Plan-Do-Check-Act cycle approach to tasks and workloads.
⢠Takes ownership of deliverables.
⢠Self-motivated and able to handle repetitive tasks.
⢠Tech-savvy with the ability to learn and use different tools.
Apply Now
Apply Now
Role Description
As a Content Operations Specialist, you will play a key role in ensuring the quality and accuracy of digital content across online platforms. Your responsibilities will include:
⢠Executing and optimizing daily and advanced content curation tasks across written publications and audio content.
⢠Writing and reporting relevant bugs and errors using best practices through internal database system.
⢠Managing escalations related to metadata, content integrity, and platform quality.
⢠Prioritizing tasks and issues quickly and efficiently.
⢠Balancing workloads across a distributed team to ensure throughput and coverage.
⢠Developing and maintaining standard operating procedures (SOPs), workflow guides, and training materials.
⢠Identifying gaps in processes and implementing improvements to increase efficiency and reduce error rates.
⢠Adhering to project-specific quality standards as per client guidelines.
⢠Completing assigned tasks in a quality and timely manner.
Qualifications
⢠Ability to work from home in a secure environment.
⢠Native-level or fully bilingual fluency (both spoken and written language) in required language(s).
⢠Native language skills and cultural awareness of native country.
⢠Highly organized with attention to detail and commitment to quality.
⢠Experience with MS applications (Outlook, Word, Excel, PowerPoint).
⢠Ability to navigate networks and websites with different browsers.
⢠Position may be exposed to content that could be construed as offensive.
Requirements
⢠Strong company and industry awareness.
⢠Strong problem-solving skills to arrive at optimal solutions.
⢠Excellent time management skills.
⢠A Plan-Do-Check-Act cycle approach to tasks and workloads.
⢠Takes ownership of deliverables.
⢠Self-motivated and able to handle repetitive tasks.
⢠Tech-savvy with the ability to learn and use different tools.
Apply Now
Apply Now