[Hiring] Claims Coordinator @BlueCross BlueShield of South Carolina
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Role Description
This role provides intake support for the claims department, coordinating communications and ensuring timely review, assignment, or response to emails. Responsibilities include:
• Reviewing claim submissions for accuracy and loading them into the claims system
• Checking the status of claims
• Providing customer service to clients and partners
• Processing mail, email, and faxes to maintain departmental productivity, quality, and timeliness standards
• Assisting in preparing financial data associated with refunds, recoupments, adjustments, and reissues
• Maintaining logs and filing systems
• Coordinating communication between reinsurance companies and various internal and external areas
• Reviewing documentation for completeness and determining benefits
• Requesting additional information when needed
• Documenting process changes accurately
• Ensuring effective customer relations by responding accurately and courteously to inquiries
Qualifications
• High School Diploma or equivalent
• 1 year customer service or administrative experience
• Excellent verbal and written communication skills
• Good human relations skills
• Strong research ability
• Ability to function in a high-pressure environment with minimum supervision
• Ability to handle confidential or sensitive information with discretion
• Strong organizational skills
• Proven customer service skills
• Good judgment
• Proficient spelling, punctuation, grammar, and basic math skills
Requirements
• Proficiency in Microsoft Office
Benefits
• Subsidized health plans, dental and vision coverage
• 401K retirement savings plan with company match
• Life Insurance
• Paid Time Off (PTO)
• On-site cafeterias and fitness centers in major locations
• Wellness program and healthy lifestyle premium discount
• Tuition assistance
• Service recognition
• Employee Assistance
• Discounts to movies, theaters, zoos, theme parks, and more
Apply tot his job
Apply To this Job
Role Description
This role provides intake support for the claims department, coordinating communications and ensuring timely review, assignment, or response to emails. Responsibilities include:
• Reviewing claim submissions for accuracy and loading them into the claims system
• Checking the status of claims
• Providing customer service to clients and partners
• Processing mail, email, and faxes to maintain departmental productivity, quality, and timeliness standards
• Assisting in preparing financial data associated with refunds, recoupments, adjustments, and reissues
• Maintaining logs and filing systems
• Coordinating communication between reinsurance companies and various internal and external areas
• Reviewing documentation for completeness and determining benefits
• Requesting additional information when needed
• Documenting process changes accurately
• Ensuring effective customer relations by responding accurately and courteously to inquiries
Qualifications
• High School Diploma or equivalent
• 1 year customer service or administrative experience
• Excellent verbal and written communication skills
• Good human relations skills
• Strong research ability
• Ability to function in a high-pressure environment with minimum supervision
• Ability to handle confidential or sensitive information with discretion
• Strong organizational skills
• Proven customer service skills
• Good judgment
• Proficient spelling, punctuation, grammar, and basic math skills
Requirements
• Proficiency in Microsoft Office
Benefits
• Subsidized health plans, dental and vision coverage
• 401K retirement savings plan with company match
• Life Insurance
• Paid Time Off (PTO)
• On-site cafeterias and fitness centers in major locations
• Wellness program and healthy lifestyle premium discount
• Tuition assistance
• Service recognition
• Employee Assistance
• Discounts to movies, theaters, zoos, theme parks, and more
Apply tot his job
Apply To this Job