[Hiring] Call Center- Pharmacist Consultant @Elevance Health
Role Description
The Call Center Pharmacist Consultant is responsible for supporting disease management programs and physicians care plans through drug therapy evaluation and consultation for program participants.
ā¢ Provides evaluation of member Rx needs and therapies through review of medication history to determine if medications are appropriate.
ā¢ Assesses member compliance with plan through direct contact with members and their physicians.
ā¢ Determines potential barriers to compliance and identifies solutions to overcome barriers.
ā¢ Ensures that members understand appropriate use of current prescriptions.
ā¢ Reviews medications with physicians when therapies do not meet national standards and counsels physicians around alternative medications.
ā¢ Serves as a resource to the clinical team in disease management and other clinical areas.
Qualifications
ā¢ Requires BA/BS in Pharmacy and a minimum of 2 years of clinical experience; or any combination of education and experience, which would provide an equivalent background.
ā¢ Current valid active and unrestrictive RPh license required.
Requirements
ā¢ May require response during non-standard hours.
Preferred Skills, Capabilities and Experiences
ā¢ PharmD preferred.
ā¢ Experience with direct patient counseling or education preferred.
ā¢ Call Center Experience is strongly preferred.
ā¢ The internet signal needs to reach your home through a cable wire or fiber optic cabling and not a wireless tower signal is strongly preferred.
Work Hours
ā¢ Monday - Friday, 12:00pm - 8:30pm EST.
Benefits
ā¢ Market-competitive total rewards including merit increases, paid holidays, Paid Time Off, and incentive bonus programs.
ā¢ Medical, dental, vision, short and long term disability benefits.
ā¢ 401(k) + match, stock purchase plan, life insurance, wellness programs and financial education resources.
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The Call Center Pharmacist Consultant is responsible for supporting disease management programs and physicians care plans through drug therapy evaluation and consultation for program participants.
ā¢ Provides evaluation of member Rx needs and therapies through review of medication history to determine if medications are appropriate.
ā¢ Assesses member compliance with plan through direct contact with members and their physicians.
ā¢ Determines potential barriers to compliance and identifies solutions to overcome barriers.
ā¢ Ensures that members understand appropriate use of current prescriptions.
ā¢ Reviews medications with physicians when therapies do not meet national standards and counsels physicians around alternative medications.
ā¢ Serves as a resource to the clinical team in disease management and other clinical areas.
Qualifications
ā¢ Requires BA/BS in Pharmacy and a minimum of 2 years of clinical experience; or any combination of education and experience, which would provide an equivalent background.
ā¢ Current valid active and unrestrictive RPh license required.
Requirements
ā¢ May require response during non-standard hours.
Preferred Skills, Capabilities and Experiences
ā¢ PharmD preferred.
ā¢ Experience with direct patient counseling or education preferred.
ā¢ Call Center Experience is strongly preferred.
ā¢ The internet signal needs to reach your home through a cable wire or fiber optic cabling and not a wireless tower signal is strongly preferred.
Work Hours
ā¢ Monday - Friday, 12:00pm - 8:30pm EST.
Benefits
ā¢ Market-competitive total rewards including merit increases, paid holidays, Paid Time Off, and incentive bonus programs.
ā¢ Medical, dental, vision, short and long term disability benefits.
ā¢ 401(k) + match, stock purchase plan, life insurance, wellness programs and financial education resources.
Apply tot his job
Apply To this Job