Healthcare Virtual Assistant; Latin America - Wing Assistant
Position: Healthcare Virtual Assistant (Latin America) - Wing Assistant
Overview
Wing is on an exciting mission of redefining the future of work for companies worldwide. We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
We’re looking for a Healthcare Virtual Assistant to start immediately.
Responsibilities
• Document new patient and referral intake
• Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
• Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems
• Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation.
• Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.
• Assist in analyzing healthcare data, preparing reports, and maintaining records.
• Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality.
• Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician.
• Ad hoc tasks
Qualifications
• Bachelor’s degree in medical fields or the pharmaceutical-related industry
• At least 1-year experience as a Medical Virtual Assistant
• Excellent English communication skills both written and verbal (At least C1 level)
• Solid understanding of medical terminologies and practices
• Proficient in EHR/EMR systems and ability to troubleshoot common technical issues
• Understanding of healthcare privacy regulations
• Strong interpersonal skills
• Solid organizational & time management skills with keen attention to details
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
Technical Requirements
• USB Headset with Noise Cancellation feature
• Working Webcam
• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps wired connection
• Backup Internet Service Speed: at least 10 Mbps
Benefits
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
Schedule
US work hours (20-40 hours per week)
Location
This is a remote job
Salary Package (with HMO)
• Entry Level (1-3 years of experience):
Up to $750
• Intermediate Level (3-5 years of experience):
Up to $850
• Expert Level (5+ years of experience):
Up to $950
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Overview
Wing is on an exciting mission of redefining the future of work for companies worldwide. We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
We’re looking for a Healthcare Virtual Assistant to start immediately.
Responsibilities
• Document new patient and referral intake
• Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
• Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems
• Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation.
• Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.
• Assist in analyzing healthcare data, preparing reports, and maintaining records.
• Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality.
• Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician.
• Ad hoc tasks
Qualifications
• Bachelor’s degree in medical fields or the pharmaceutical-related industry
• At least 1-year experience as a Medical Virtual Assistant
• Excellent English communication skills both written and verbal (At least C1 level)
• Solid understanding of medical terminologies and practices
• Proficient in EHR/EMR systems and ability to troubleshoot common technical issues
• Understanding of healthcare privacy regulations
• Strong interpersonal skills
• Solid organizational & time management skills with keen attention to details
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
Technical Requirements
• USB Headset with Noise Cancellation feature
• Working Webcam
• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps wired connection
• Backup Internet Service Speed: at least 10 Mbps
Benefits
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
Schedule
US work hours (20-40 hours per week)
Location
This is a remote job
Salary Package (with HMO)
• Entry Level (1-3 years of experience):
Up to $750
• Intermediate Level (3-5 years of experience):
Up to $850
• Expert Level (5+ years of experience):
Up to $950
#J-18808-Ljbffr
Apply tot his job
Apply To this Job