Healthcare Virtual Assistant/ Eligibility and Benefits

Patient Registration & IntakeGreet patients and caregivers professionally via phone, email, and virtual platformsCollect accurate patient demographic information, medical history, and contact details Prepare and process patient admission and discharge documentationEnter patient information into Electronic Health Records (EHR) and practice management systemsMaintain accurate and complete patient records in compliance with HIPAA regulationsVerify patient identity and update existing patient profiles as neededInsurance Verification & AuthorizationVerify insurance coverage and eligibility for services prior to appointmentsObtain pre-authorizations and referrals as required by insurance plansCommunicate patient financial responsibilities including copays, deductibles, and coinsuranceProcess insurance information and ensure accurate billing documentationCoordinate with insurance companies to resolve coverage questions and discrepanciesStay updated on various insurance plans, policies, and proceduresAppointment Scheduling & CoordinationSchedule patient appointments based on provider availability and patient needsSend appointment reminders and confirmations via phone, email, or SMSReschedule and cancel appointments as requested while maintaining optimal provider schedulesCoordinate with clinical staff to ensure smooth patient flow and minimize wait timesManage appointment waitlists and fill cancellations efficientlyPay: Php20,000.00 - Php35,000.00 per monthBenefits:Additional leaveCompany Christmas giftHealth insuranceOpportunities for promotionPaid trainingPay raisePromotion to permanent employeeWork from homeApplication Question(s):Current/ Last SalaryExpected SalaryWork Location: Remote

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