Healthcare Outreach & Enrollment Representative (Remote, FT/PT)

Remote Full-time
We are hiring empathetic and motivated individuals to join a remote team as Enrollment Specialists. In this role, you will connect with families caring for loved ones with dementia or other health challenges, helping them access a supportive program without financial burden.

What You’ll Do
• Make outbound phone calls to eligible caregivers (leads are provided)
• Explain the support program clearly and answer questions
• Listen with empathy and guide caregivers through the enrollment process
• Track outreach in a CRM system (training provided)
• Collaborate with teammates to ensure families get the support they need
• Maintain compliance with privacy and healthcare regulations

What We’re Looking For
• Previous phone-based outreach, enrollment, or call-center experience
• Strong communication skills—able to connect with people under stress
• Resilience and persistence in meeting goals
• Patience and comfort working with senior populations
• A personal or professional connection to caregiving is highly valued

Hours & Pay
• Remote, US-based only
• Flexible scheduling with both part-time and full-time options
• Candidates can work under 30 hours per week (not benefits-eligible) or 30–40 hours per week (benefits-eligible)
• Pay: $20–22 per hour plus commission incentives

This is more than just a calling role—you will be the first voice families hear, opening the door to resources that can reduce stress and improve outcomes for their loved ones.

Job Types: Full-time, Part-time

Pay: $20.00 - $22.00 per hour

Expected hours: 15 – 40 per week

Benefits:
• Flexible schedule
• Health insurance

Application Question(s):
• Do you prefer full-time or part-time? What is your availability like in the week? [REQUIRED]
• What is your personal connection to dementia / healthcare / caregiving? Please describe. [REQUIRED]
• Do you have experience making outbound phone calls (cold calling, sales, outreach, or enrollment)? Please describe. [REQUIRED]
• This role requires resilience—calling many people, handling rejections, and still staying motivated. Can you share an example of a time you kept going despite challenges? [REQUIRED]
• Are you comfortable using computer tools such as CRM systems, spreadsheets, or call tracking software? [REQUIRED]
• This is a remote position. Do you have a quiet workspace, reliable internet, and a headset for calling? [REQUIRED]

Location:
• United States (Required)

Work Location: Remote

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