Healthcare Agent Licensed Trainee - Full-time

Remote Full-time
pstrongLicensed Customer Service Representative (LCSR) – Pet Insurance (Remote)/strongbr data-start="265" data-end="268" Pay Rate: $21.00/hourbr data-start="296" data-end="299" Remote (Must reside near Hollywood, FL, Dallas-Fort Worth, TX, or Phoenix, AZ Metro Areas)/p
pDo you have a passion for helping animals and hold a strongProperty amp; Casualty Insurance license/strong? Come make an impact at strongChewy Insurance Services/strong! We are dedicated to helping pet parents protect their beloved companions by offering strongcomprehensive pet insurance coverage/strong and strongexceptional customer service/strong./p
pWe are seeking strongdynamic and passionate individuals/strong to join our team as strongLicensed Customer Service Representatives (LCSR)/strong to help pet owners make informed decisions about their pet insurance needs. In this role, you’ll play a crucial part in educating pet parents, guiding them through enrollment, and ensuring they receive the best coverage options for their furry family members./p
pThis is a strongremote position/strong; however, you must live within a strongcommutable distance/strong to one of our hubs in strongHollywood, FL, the Dallas-Fort Worth Metro Area, TX, or the Metro Area of Phoenix, AZ./strong/p
pstrongWhy You’ll Love Working Here/strong/p
p strongCompetitive pay amp; benefits/strongbr strongMake a difference/strong – Help pet parents ensure their pets receive the best possible care.br strongGrowth opportunities/strong – Develop your career in a rapidly expanding sector.br strongSupportive amp; engaging culture/strong – Work with a passionate team dedicated to pet health and wellness./p
pstrongWhat You’ll Do/strong/p
p strongAnswer inbound warm leads/strong from pet parents interested in our pet insurance policies.br strongUse a consultative approach/strong to understand customer needs and recommend the best coverage.br strongEducate customers/strong about policy details, coverage options, and benefits.br strongOvercome objections/strong with confidence and empathy, instilling trust in potential customers.br✅ strongGuide customers through enrollment/strong, ensuring accurate documentation.br strongMeet and exceed enrollment targets/strong, while maintaining compliance with insurance regulations.br ️ strongUtilize internal systems/strong to provide a seamless and consistent customer experience.br strongCollaborate with insurance partners/strong and maintain knowledge of Chewy’s pet insurance plans.br strongHandle healthcare and customer service inquiries/strong via phone, email, and chat as needed./p
pstrongWhat You’ll Need/strong/p
p✔️ strongActive Property amp; Casualty Insurance license in your home state (required)./strongbr✔️ strongAbility to pass a background check, additional insurance screenings, and fingerprinting per insurance regulations./strongbr✔️ strong2+ years of insurance sales experience preferred./strongbr✔️ strongAbility to obtain and maintain non-resident licensure in all 50 U.S. states./strongbr✔️ strong2+ years of customer service experience./strongbr✔️ Excellent strongcommunication and consultative selling skills./strongbr✔️ Strong ability to stronghandle objections and build trust with customers./strongbr✔️ strongFamiliarity with pet insurance/strong or the insurance industry is a plus.br✔️ strongTech-savvy/strong – Comfortable using multiple systems for data entry and customer interactions.br✔️ strongFlexibility to work shifts, including evenings, weekends, and potential overtime./strong/p
pstrongTraining Expectations/strong/p
p ️ strong9 weeks of virtual training/strongbr Monday – Friday | strong9:00 AM – 5:30 PM ET/strong/p
pstrongTechnical Requirements (For Remote Work)/strong/p
p strongReliable wired internet connection/strong (minimum 30 Mbps download / 10 Mbps upload).br strongDedicated workspace/strong that allows for a distraction-free work environment.br strongCell phone or tablet for two-factor authentication./strongbr Ability to receive SMS messages and phone calls.br strongCompliance with insurance regulations/strong, including licensing location requirements./p
pstrongImportant:/strong You must provide strongcomplete and transparent information regarding any criminal background/strong on your pre-employment application, including misdemeanors, felonies, and dropped charges./p
pstrongReady to Make a Difference? /strongstrong /strong/p
pIf you're a stronglicensed insurance professional/strong who loves helping pet parents and is looking for a meaningful career in pet health protection, we’d love to hear from you! Apply today and help us provide strongpeace of mind/strong to pet families everywhere./pdiv class="content-conclusion"pstrongChewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.nbsp;If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact a href="mailto:[email protected]"[email protected]/a./strong/p
pnbsp;/p
pstrongIf you have a question regarding your application, please contact a href="mailto:[email protected]"[email protected]/a./strong/p
pnbsp;/p
pstrongTo access Chewy's Customer Privacy Policy, please click a href="https://www.chewy.com/app/content/privacy" target="_blank"here/a. To access Chewy's California CPRA Job Applicant Privacy Policy, please click a href="https://chewyinc.phenompro.com/us/en/privacy-policy" target="_blank"here/a./strong/p/div
pstrongLicensed Customer Service Representative (LCSR) – Pet Insurance (Remote)/strongbr data-start="265" data-end="268" Pay Rate: $21.00/hourbr data-start="296" data-end="299" Remote (Must reside near Hollywood, FL, Dallas-Fort Worth, TX, or Phoenix, AZ Metro Areas)/p
pDo you have a passion for helping animals and hold a strongProperty amp; Casualty Insurance license/strong? Come make an impact at strongChewy Insurance Services/strong! We are dedicated to helping pet parents protect their beloved companions by offering strongcomprehensive pet insurance coverage/strong and strongexceptional customer service/strong./p
pWe are seeking strongdynamic and passionate individuals/strong to join our team as strongLicensed Customer Service Representatives (LCSR)/strong to help pet owners make informed decisions about their pet insurance needs. In this role, you’ll play a crucial part in educating pet parents, guiding them through enrollment, and ensuring they receive the best coverage options for their furry family members./p
pThis is a strongremote position/strong; however, you must live within a strongcommutable distance/strong to one of our hubs in strongHollywood, FL, the Dallas-Fort Worth Metro Area, TX, or the Metro Area of Phoenix, AZ./strong/p
pstrongWhy You’ll Love Working Here/strong/p
p strongCompetitive pay amp; benefits/strongbr strongMake a difference/strong – Help pet parents ensure their pets receive the best possible care.br strongGrowth opportunities/strong – Develop your career in a rapidly expanding sector.br strongSupportive amp; engaging culture/strong – Work with a passionate team dedicated to pet health and wellness./p
pstrongWhat You’ll Do/strong/p
p strongAnswer inbound warm leads/strong from pet parents interested in our pet insurance policies.br strongUse a consultative approach/strong to understand customer needs and recommend the best coverage.br strongEducate customers/strong about policy details, coverage options, and benefits.br strongOvercome objections/strong with confidence and empathy, instilling trust in potential customers.br✅ strongGuide customers through enrollment/strong, ensuring accurate documentation.br strongMeet and exceed enrollment targets/strong, while maintaining compliance with insurance regulations.br ️ strongUtilize internal systems/strong to provide a seamless and consistent customer experience.br strongCollaborate with insurance partners/strong and maintain knowledge of Chewy’s pet insurance plans.br strongHandle healthcare and customer service inquiries/strong via phone, email, and chat as needed./p
pstrongWhat You’ll Need/strong/p
p✔️ strongActive Property amp; Casualty Insurance license in your home state (required)./strongbr✔️ strongAbility to pass a background check, additional insurance screenings, and fingerprinting per insurance regulations./strongbr✔️ strong2+ years of insurance sales experience preferred./strongbr✔️ strongAbility to obtain and maintain non-resident licensure in all 50 U.S. states./strongbr✔️ strong2+ years of customer service experience./strongbr✔️ Excellent strongcommunication and consultative selling skills./strongbr✔️ Strong ability to stronghandle objections and build trust with customers./strongbr✔️ strongFamiliarity with pet insurance/strong or the insurance industry is a plus.br✔️ strongTech-savvy/strong – Comfortable using multiple systems for data entry and customer interactions.br✔️ strongFlexibility to work shifts, including evenings, weekends, and potential overtime./strong/p
pstrongTraining Expectations/strong/p
p ️ strong9 weeks of virtual training/strongbr Monday – Friday | strong9:00 AM – 5:30 PM ET/strong/p
pstrongTechnical Requirements (For Remote Work)/strong/p
p strongReliable wired internet connection/strong (minimum 30 Mbps download / 10 Mbps upload).br strongDedicated workspace/strong that allows for a distraction-free work environment.br strongCell phone or tablet for two-factor authentication./strongbr Ability to receive SMS messages and phone calls.br strongCompliance with insurance regulations/strong, including licensing location requirements./p
pstrongImportant:/strong You must provide strongcomplete and transparent information regarding any criminal background/strong on your pre-employment application, including misdemeanors, felonies, and dropped charges./p
pstrongReady to Make a Difference? /strongstrong /strong/p
pIf you're a stronglicensed insurance professional/strong who loves helping pet parents and is looking for a meaningful career in pet health protection, we’d love to hear from you! Apply today and help us provide strongpeace of mind/strong to pet families everywhere./pdiv class="content-conclusion"pstrongChewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.nbsp;If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact a href="mailto:[email protected]"[email protected]/a./strong/p
pnbsp;/p
pstrongIf you have a question regarding your application, please contact a href="mailto:[email protected]"[email protected]/a./strong/p
pnbsp;/p
pstrongTo access Chewy's Customer Privacy Policy, please click a href="https://www.chewy.com/app/content/privacy" target="_blank"here/a. To access Chewy's California CPRA Job Applicant Privacy Policy, please click a href="https://chewyinc.phenompro.com/us/en/privacy-policy" target="_blank"here/a./strong/p/div

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