Health Insurance Enrollment Technician
Health Insurance Enrollment Technician
Location: Remote (must be able to work Eastern Time hours)
Schedule: Monday-Friday (business hours)
Type: Contract-to-Hire
Pay Rate: $21/HR
About the role
We’re hiring an Enrollment Technician (Entry-Level) to help ensure members are enrolled accurately and on time in a health insurance enrollment system. This role is detail-focused and process-driven, with a strong emphasis on data entry, quality checks, and resolving discrepancies. You’ll support enrollment activity across lines of business, including individual market/ICRA-related enrollment work (you’ll be trained on the specifics).
What you’ll do (day-to-day)
• Process member enrollments and updates for subscribers and dependents (new enrollments, changes, terminations, and other enrollment events)
• Review requests received via email and other channels and enter updates into the enrollment system accurately
• Verify enrollment status and troubleshoot issues (research discrepancies, correct records, and follow defined workflows)
• Complete reconciliation activities and resolve mismatches
• Coordinate with internal partners to ensure enrollment updates are complete and audited before downstream steps (e.g., ID cards and billing) move forward
• Track your work and meet productivity expectations as you ramp (target volume may grow over time; an eventual benchmark discussed is ~25–30 items/day)
Required qualifications (must have)
• Entry-level profile (typically less than 1 year of related experience is fine)
• Strong data entry skills and comfort working with high-volume information
• Intermediate Excel and solid Microsoft Office skills
• Analytical mindset and strong attention to detail
• Ability to learn quickly and adapt to changing priorities
• Comfortable working in a fast-paced environment with deadlines and service expectations
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Ref: #851-Rockville-S1
Remote
About the Company:
System One
Every day, System One focuses on services and solutions that require a high degree of specialization, in-demand technical skills, and large-scale operational expertise. We are essential partners to those on the front lines of our nation’s most critical infrastructure, technology, and life sciences initiatives.
Founded more than 40 years ago as a staffing partner to the engineering industry, today System One is a diversified organization operating in over 50 locations and putting more than 9,000 people to work in the United States, Canada, and the United Kingdom.
Company Size:
2,500 to 4,999 employees
Industry:
Staffing/Employment Agencies
Founded:
0
Website:
https://systemone.com
Apply tot his job
Apply To this Job
Location: Remote (must be able to work Eastern Time hours)
Schedule: Monday-Friday (business hours)
Type: Contract-to-Hire
Pay Rate: $21/HR
About the role
We’re hiring an Enrollment Technician (Entry-Level) to help ensure members are enrolled accurately and on time in a health insurance enrollment system. This role is detail-focused and process-driven, with a strong emphasis on data entry, quality checks, and resolving discrepancies. You’ll support enrollment activity across lines of business, including individual market/ICRA-related enrollment work (you’ll be trained on the specifics).
What you’ll do (day-to-day)
• Process member enrollments and updates for subscribers and dependents (new enrollments, changes, terminations, and other enrollment events)
• Review requests received via email and other channels and enter updates into the enrollment system accurately
• Verify enrollment status and troubleshoot issues (research discrepancies, correct records, and follow defined workflows)
• Complete reconciliation activities and resolve mismatches
• Coordinate with internal partners to ensure enrollment updates are complete and audited before downstream steps (e.g., ID cards and billing) move forward
• Track your work and meet productivity expectations as you ramp (target volume may grow over time; an eventual benchmark discussed is ~25–30 items/day)
Required qualifications (must have)
• Entry-level profile (typically less than 1 year of related experience is fine)
• Strong data entry skills and comfort working with high-volume information
• Intermediate Excel and solid Microsoft Office skills
• Analytical mindset and strong attention to detail
• Ability to learn quickly and adapt to changing priorities
• Comfortable working in a fast-paced environment with deadlines and service expectations
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Ref: #851-Rockville-S1
Remote
About the Company:
System One
Every day, System One focuses on services and solutions that require a high degree of specialization, in-demand technical skills, and large-scale operational expertise. We are essential partners to those on the front lines of our nation’s most critical infrastructure, technology, and life sciences initiatives.
Founded more than 40 years ago as a staffing partner to the engineering industry, today System One is a diversified organization operating in over 50 locations and putting more than 9,000 people to work in the United States, Canada, and the United Kingdom.
Company Size:
2,500 to 4,999 employees
Industry:
Staffing/Employment Agencies
Founded:
0
Website:
https://systemone.com
Apply tot his job
Apply To this Job