Health Insurance Customer Care Specialist (Remote IL or IN)
Remote Temporary (Possibly Temp to Hire) F/T Medicare Benefits Customer Care Specialist Needed $24/hr
MUST LIVE IN EITHER IL OR IN!
Our client a busy Medical Insurance Company, is currently looking to hire an experienced remote temporary possibly temporary to hire full-time Medicare Benefits Customer Care Specialists.
Medicare Claims & Benefits knowledge, and related customer service call center experience are required. NOT Medicare Advantage experience.
Computer equipment a laptop, and a headset will be provided by our client.
You must secure your own reliable high-speed Internet.
This is a temporary full-time remote contract position with long-term temporary-to-hire potential.
Monday-Friday Full-Time (8:45am to 5:00pm) with one 15-minute break and a 45-minute unpaid lunch.
Job Responsibilities
• Respond to all incoming phone calls related to claim status inquiries from insureds and providers.
• Document brief description of calls on the CAMS and CAPS systems.
• Make outbound calls as needed to support returned checks and resolve claim inquiries.
• Refer claims that were improperly handled to the Claim Supervisor for immediate attention.
• Fulfill claim form requests for plans not administered by our insurance.
• Communicate with insurance carriers or service providers as needed in order to provide feedback on claims administered by carriers.
• Process changes to CAMS System, including personal and coverage information; send confirmation of additions, deletions, and/or any changes to coverage as needed.
• Handle waiver of premium transactions, cancellations due to death, and other claims related transactions.
Job Requirements
• Minimum of 2 years’ of recent experience in an insurance call center environment specializing in Medicare Benefits NOT Medicare Advantage.
• Illinois Insurance Producers License for Life and Health Insurance is preferred.
• Experience with Medicare Benefits is required.
• Call center experience is required.
• Excellent telephone skills including proper telephone technique.
• A team player who displays problem-solving and analytical skills.
If you or anyone you know is interested, qualified, and immediately available for employment please send an updated resume to us for immediate review and consideration.
Remote
Skills:
Analysis Skills, Broadband, Call Centers, Claims Management, Claims Processing, Customer Support/Service, Health Insurance, Insurance, Laptop PC, Life Insurance, Medicare, Problem Solving Skills, Team Player, Telephone Skills
About the Company:
Jepsen Investments, Inc
Industry:
Healthcare Services
Apply tot his job
Apply To this Job
MUST LIVE IN EITHER IL OR IN!
Our client a busy Medical Insurance Company, is currently looking to hire an experienced remote temporary possibly temporary to hire full-time Medicare Benefits Customer Care Specialists.
Medicare Claims & Benefits knowledge, and related customer service call center experience are required. NOT Medicare Advantage experience.
Computer equipment a laptop, and a headset will be provided by our client.
You must secure your own reliable high-speed Internet.
This is a temporary full-time remote contract position with long-term temporary-to-hire potential.
Monday-Friday Full-Time (8:45am to 5:00pm) with one 15-minute break and a 45-minute unpaid lunch.
Job Responsibilities
• Respond to all incoming phone calls related to claim status inquiries from insureds and providers.
• Document brief description of calls on the CAMS and CAPS systems.
• Make outbound calls as needed to support returned checks and resolve claim inquiries.
• Refer claims that were improperly handled to the Claim Supervisor for immediate attention.
• Fulfill claim form requests for plans not administered by our insurance.
• Communicate with insurance carriers or service providers as needed in order to provide feedback on claims administered by carriers.
• Process changes to CAMS System, including personal and coverage information; send confirmation of additions, deletions, and/or any changes to coverage as needed.
• Handle waiver of premium transactions, cancellations due to death, and other claims related transactions.
Job Requirements
• Minimum of 2 years’ of recent experience in an insurance call center environment specializing in Medicare Benefits NOT Medicare Advantage.
• Illinois Insurance Producers License for Life and Health Insurance is preferred.
• Experience with Medicare Benefits is required.
• Call center experience is required.
• Excellent telephone skills including proper telephone technique.
• A team player who displays problem-solving and analytical skills.
If you or anyone you know is interested, qualified, and immediately available for employment please send an updated resume to us for immediate review and consideration.
Remote
Skills:
Analysis Skills, Broadband, Call Centers, Claims Management, Claims Processing, Customer Support/Service, Health Insurance, Insurance, Laptop PC, Life Insurance, Medicare, Problem Solving Skills, Team Player, Telephone Skills
About the Company:
Jepsen Investments, Inc
Industry:
Healthcare Services
Apply tot his job
Apply To this Job