Health Coach (must be located in Hawaii)

In the U.S., 60% of adults - more than 133 million people - live with at least one chronic condition. These patients need frequent, proactive support to stay healthy, yet our care system isn't built for that level of attention. With rising clinician shortages, strained infrastructure, and reactive care models, patients too often end up in the ER or the hospital when those outcomes could have been prevented. At Cadence, we're building a better system. Our mission is to deliver proactive care to one million seniors by 2030. Our technology and clinical care team extend the reach of primary care providers and support patients every day at home. In partnership with leading health systems, Cadence consistently monitors tens of thousands of patients to improve outcomes, reduce costs, and help patients live longer, healthier lives. The Cadence Health team seeks a remote Health Coach (internally known as Clinical Navigator) to join our Care Delivery team. You will play a vital role in empowering patients to manage their chronic conditions and achieve their wellness goals. You will help patients navigate their health journey by providing one-on-one coaching, assessing their lifestyle habits, and supporting them through behavioral changes. You will utilize cutting-edge remote tools and technology to track progress and outcomes, offering guidance and education on disease management, medication adherence, and prevention strategies. You will be part of a dedicated and innovative team that values collaboration and growth in a fast-paced, high-impact environment. Schedule Requirements: This role requires availability Monday through Friday Scheduled hours are 8am to 5pm PST OR 9am to 6pm PST // 6am to 3pm HST OR 7am to 4pm HST What you'll do: Provide one-on-one health coaching for patients managing chronic conditions (e.g., diabetes, hypertension, cardiovascular disease). Use motivational interviewing, SMART goals, and behavioral change techniques to guide patients toward health improvement. Offer ongoing support through regular check-ins and remote monitoring tools to track patient progress. Educate patients on disease management, medication adherence, symptom recognition, and preventive care. Foster strong, supportive relationships with patients to motivate them toward achieving their health goals. Troubleshoot challenges in care and ensure patients receive the appropriate support throughout their healthcare journey. Contribute to continuous improvements in care delivery, offering insights and feedback on patient experiences and outcomes. What you need: Active health coaching certification (NBHWC, NSHC, ACE Advanced). 1+ years of experience in health coaching or patient support, particularly in chronic condition management. Proven expertise in behavior change techniques and motivational interviewing. Strong ability to educate patients on managing their health and chronic conditions, with excellent interpersonal communication skills. Experience with remote patient care or telehealth is highly desirable. Comfortable working independently in a virtual environment with tools and systems to track patient progress. Strong organizational skills and the ability to meet deadlines in a fast-paced, high-growth startup environment. Experience working with agile teams and a passion for collaborating in a multidisciplinary care setting. Strong problem-solving skills and a proactive approach to addressing issues before they arise. Proficiency with computer-based tools, remote care systems, and database management. Excellent communication skills, with the ability to connect and engage with both patients and clinical staff. A proven passion for learning and growing professionally. Healthcare startup experience or familiarity with fast-paced, dynamic environments is preferred. The anticipated compensation range for this role is $20-$22 per hour, which is based on role scope, level, and location. In addition to base compensation, this role may be eligible for incentive compensation as part of the overall total rewards package. This position is remote and based in the United States. Actual compensation will be determined based on factors including experience, skills, internal equity, and applicable law. Who we are Cadence Health was built around a simple promise: patients always come first. Our technology-enabled remote care model pairs continuous health insights with a highly skilled clinical Care Team, empowering seniors to stay healthier, avoid complications, and live more independent, fulfilling lives, all without the limits of a traditional office visit. Your expertise is the heart of our system. Nurse practitioners, registered nurses, medical assistants, patient-success coordinators, and other frontline clinicians are the face and beating heart of Cadence. You'll bring warmth, clinical precision, and the empathy that turns a virtual touchpoint into a human connection. Every chat, phone call, and care plan you deliver shapes how patient