Head of Platform Engineering

DescriptionAt Paymentology, we’re redefining what’s possible in the payments space. As the first truly global issuer-processor, we give banks and fintechs the technology and talent to launch and manage Mastercard, Visa cards at scale – across more than 60 countries.Our advanced, multi-cloud platform delivers real-time data, unmatched scalability, and the flexibility of shared or dedicated processing instances. It’s this global reach and innovation that sets us apart.We’re looking for a Head of Platform Engineering to lead our global platform function, driving the strategy, architecture, and operations of the core systems and networks that underpin our products. This is a senior leadership role, pivotal in ensuring Paymentology continues to scale securely, reliably, and innovatively.If you bring deep expertise in platform engineering, scaling cloud-native platforms and inspiring high-performing teams, this is your chance to define the future of global payments with Paymentology!What you get to do:Leadership and Strategy:Define and execute the long-term platform, networking, and site reliability engineering vision and roadmap.Build, lead, and mentor globally distributed platform engineering teams.Instil a DevOps culture of ownership, automation, and continuous improvement.Platform Engineering & Cloud Operations Oversee cloud infrastructure (AWS & GCP), Kubernetes platforms, and global networking.Drive automation-first practices, including infrastructure-as-code, GitOps, and immutable deployments.Establish and monitor SLOs, SLIs, and SLAs to ensure reliability and performance.Lead incident management, blameless postmortems, and resilience engineering initiatives.Own FinOps and cloud operations, ensuring platforms are cost-efficient, right-sized, and financially accountable.Partner with Finance and Product to forecast cloud spend and optimise resource usage.CI/CD & Developer Experience Own the end-to-end CI/CD ecosystem, ensuring all teams can release safely, quickly, and reliably.Provide self-service pipelines, test automation, and deployment tooling.Embed security and compliance checks directly into the CI/CD process.Champion a “paved road” developer experience that reduces friction and accelerates delivery.Security & Compliance Partner with Security Engineering to embed zero-trust, modern IAM, and end-to-end TLS.Drive adoption of secrets management and certificate lifecycle automation.Ensure all platform services and pipelines are compliant with PCI DSS, GDPR, and local regulations.Networking & Connectivity (Mission-Critical) Lead Paymentology’s global networking strategy, ensuring secure, resilient, low-latency connectivity.Build automation and observability into networking for proactive detection and rapid recovery.Collaboration & InfluenceCollaborate with product and business leaders to anticipate scaling needs and influence technology strategy.Represent the platform function with external partners, regulators, and customers.RequirementsWhat it takes to succeed:Minimum 10 years of proven experience leading platform, SRE, or DevOps functions at scale in mission-critical environmentsDeep expertise in cloud-native architectures (AWS, GCP), Kubernetes, CI/CD, networking, and distributed systemsTrack record of driving automation with infrastructure-as-code, GitOps, and observability platformsStrong SRE mindset, with experience applying SLIs, SLOs, error budgets, and resilience engineeringSecurity-first approach, with experience embedding compliance into automated pipelinesStrong leadership skills, with a record of building high-performing, distributed engineering teams, preferably in a global or remote-first contextPayments knowledge is a plus, but not essential – what matters most is experience with mission-critical, always-on systemsWhat you can look forward to:At Paymentology, it’s not just about building great payment technology, it’s about building a company where people feel they belong and their work matters. You’ll be part of a diverse, global team that’s genuinely committed to making a positive impact through what we do. Whether you’re working across time zones or getting involved in initiatives that support local communities, you’ll find real purpose in your work – and the freedom to grow in a supportive, forward-thinking environment.

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