GWIM Senior Operations Representative
Job Description:
Merrill Lynch Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Lynch wealth management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Processes routine/standard transactions according to established procedures and prescribed processes in support of GWIM Operations. Daily responsibilities will cover one or more operations functional areas such as: analyses, report generation, opening new accounts, trade processing, payment processing, data entry, etc. Provides quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers and clients. May provide advice and assist with training for less experienced team members. Individuals at this level are expected to use some independence of thought but to refer more complex problems to Operations Team Manager and/or Supervisor.
Required:
Minimum of 1+ years professional or relevant internship experience required
Strong communication skills, both verbal and written
Strong analytical skills, able to maintain a high quality of customer service and attention to detail
Work independently, prioritize time and exceptional organizational skills
Manage multiple and conflicting objectives, projects or activities at once with minimal direction
Responsibilities:
Performs standard transaction processing and reconciliation according to the established guidelines and procedures
Responds to client inquiries through numerous channels to support operational efficiency and quality client service
Performs basic research, follow-ups, and resolution of routine research requests
Identifies potential issues in daily operational tasks and escalates risk concerns, as appropriate
Provides general operational support including handling inbound calls, mail sorting, and mail distribution
Skills:
Business Operations Management
Customer Service Management
Prioritization
Reporting
Trade Operations Management
Data Collection and Entry
Data and Trend Analysis
Organizational Effectiveness
Process Management
Quality Assurance
Customer and Client Focus
Oral Communications
Research Analysis
Written Communications
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Please be advised that under current company policy, Merrill Lynch does not sponsor a visa petition or other work authorization, nor will the company provide relocation assistance, for this position.
Shift:
1st shift (United States of America)
Hours Per Week:
37.5
Apply Now
Merrill Lynch Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Lynch wealth management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Processes routine/standard transactions according to established procedures and prescribed processes in support of GWIM Operations. Daily responsibilities will cover one or more operations functional areas such as: analyses, report generation, opening new accounts, trade processing, payment processing, data entry, etc. Provides quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers and clients. May provide advice and assist with training for less experienced team members. Individuals at this level are expected to use some independence of thought but to refer more complex problems to Operations Team Manager and/or Supervisor.
Required:
Minimum of 1+ years professional or relevant internship experience required
Strong communication skills, both verbal and written
Strong analytical skills, able to maintain a high quality of customer service and attention to detail
Work independently, prioritize time and exceptional organizational skills
Manage multiple and conflicting objectives, projects or activities at once with minimal direction
Responsibilities:
Performs standard transaction processing and reconciliation according to the established guidelines and procedures
Responds to client inquiries through numerous channels to support operational efficiency and quality client service
Performs basic research, follow-ups, and resolution of routine research requests
Identifies potential issues in daily operational tasks and escalates risk concerns, as appropriate
Provides general operational support including handling inbound calls, mail sorting, and mail distribution
Skills:
Business Operations Management
Customer Service Management
Prioritization
Reporting
Trade Operations Management
Data Collection and Entry
Data and Trend Analysis
Organizational Effectiveness
Process Management
Quality Assurance
Customer and Client Focus
Oral Communications
Research Analysis
Written Communications
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Please be advised that under current company policy, Merrill Lynch does not sponsor a visa petition or other work authorization, nor will the company provide relocation assistance, for this position.
Shift:
1st shift (United States of America)
Hours Per Week:
37.5
Apply Now