Graduate CRM Analyst

Current Xavier University employees must apply to the internal career site by logging into Workday Graduate CRM Analyst Xavier University’s Office of Enrollment Systems invites applications for a Graduate CRM Analyst who will assist in the administration of the CRM system Technolutions Slate. This position reports through the Director of Enrollment Systems and work closely with the Office of the Graduate School. The position has the option to be fully remote or hybrid from Xavier’s campus in Cincinnati, OH. Duties and Responsibilities: Daily administration of Technolutions Slate instances under the guidance of the Director of Enrollment Systems Expand Grad SLATE functionalities for improving enrollment intelligence and business analytics Lead efforts to automate the process, and components of, Xavier’s Graduate process as well amending and updating outdated processes Documenting processes and aid in training of new staff in Slate Assist in the development of intelligent decision models and targeted quantitative analysis to improve operational efficiencies and the student experience Plan, prepare and produce a variety of queries and reports for campus stakeholders Support the recruitment and retention teams through building analytics using data from the CRM and SIS systems Other duties as assigned. Qualifications and Experience: The successful candidate will be attentive to detail and have the ability to function in a multi-tasked environment. The successful candidate will also have excellent written and verbal communication skills and the ability to work collaboratively with a diverse community of students, faculty, and other staff members. Bachelors degree in Computer Science, Business Analytics, or Information Systems with one to two years of related work experience. Previous experience with Technolutions Slate CRM is preferred. To ensure consideration, interested applicants must submit a cover letter and resume on Xavier University's website. Review of applications will start on March 16, 2026 and will be accepted until the position closes at the University’s discretion. Candidates selected for the final stages of the interview process will be asked to provide the names and contact information of three professional references. Xavier University is part of the 500-year-old Jesuit Catholic tradition of academic excellence in the liberal arts. Guided by our mission and values , we welcome and support members from diverse backgrounds and life experiences. We unreservedly commit to open and free inquiry, deliberately seek out multiple perspectives, and create a campus where everyone feels a sense of belonging . Our campus is located in the vibrant and thriving city of Cincinnati , which has an array of neighborhoods and activities to suit many interests. Benefits - applies only to full-time positions: Xavier University offers a wide array of complementary and affordable benefit options to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and employment class: Comprehensive insurance plans including medical, dental, vision and prescription coverage. Tax advantaged accounts including health savings accounts, flexible spending accounts, and dependent care account. Financial security via life and long-term disability insurance, accident and illness insurance, and retirement savings plans. Generous paid time off work options including vacation, sick leave and holidays. Tuition remission for employees and their eligible dependents.