Google Customer Success Specialist
Job Highlights:Company: WorkwarpLocation: RemotePosition: Google Customer Success SpecialistCompensation: a competitive salaryStart Date: Immediate openings available  We are looking for an energetic and organized Google Customer Success Specialist to join our team at CDW. In this role, you will be responsible for providing technical support and customer service to our clients using Google products. The ideal candidate will have a strong understanding of Google technology, and a passion for helping customers find success with Google products.Qualifications:Â... BachelorÂs degree in Computer Science or a related field Minimum of two years experience in a customer service, technical support, or similar role Excellent written and verbal communications skills Exceptional problem-solving skills Ability to provide exceptional customer service Knowledge of Google products and technologies Ability to work collaboratively in a team environment Proven organizational and time-management skillsIf you have a passion for helping customers find success with Google products, and the skills to provide exceptional technical service, then this is the perfect role for you. We look forward to hearing from you!
Responsibilities:
ÂRespond to customer inquiries and requests with technical support and customer service, using Google products
ÂProvide exceptional customer service to customers seeking assistance with Google products
ÂTroubleshoot technical issues with Google products
ÂTrain customers on the use of Google products
ÂIdentify customer needs and recommend solutions
ÂDevelop and implement strategies to improve customer satisfaction
ÂStay up to date on Google product updates and changes
ÂCollaborate with team members to ensure customer success
ÂProvide feedback and recommendations to management on customer service practices and processes
ÂMaintain customer records and document customer interactions
CDW is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics Apply Job! Simple Application ProcessReady to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply Now
Responsibilities:
ÂRespond to customer inquiries and requests with technical support and customer service, using Google products
ÂProvide exceptional customer service to customers seeking assistance with Google products
ÂTroubleshoot technical issues with Google products
ÂTrain customers on the use of Google products
ÂIdentify customer needs and recommend solutions
ÂDevelop and implement strategies to improve customer satisfaction
ÂStay up to date on Google product updates and changes
ÂCollaborate with team members to ensure customer success
ÂProvide feedback and recommendations to management on customer service practices and processes
ÂMaintain customer records and document customer interactions
CDW is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics Apply Job! Simple Application ProcessReady to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply Now