Global Delivery Lead - SAP
JOB SUMMARY The SAP Delivery Leader – Global Delivery Lead is a senior executive responsible for shaping and executing delivery strategy across the Business Unit, ensuring exceptional outcomes across complex, global SAP engagements. This role owns end-to-end delivery performance, with accountability for gross margin, utilization, client satisfaction, and overall quality, while serving as the senior delivery authority and a trusted, client-facing executive partner. Leading multiple concurrent enterprise implementations across platforms and geographies, the Global Delivery Lead expertly balances delivery excellence with financial performance, aligning project execution to client commitments and business goals. The role requires strategic oversight of resource allocation, including bench management and subcontractor use, while supporting sales pursuits and cross-BU collaboration to maintain agility and drive growth. As a visible, high-impact leader, this individual provides executive guidance that extends beyond day-to-day delivery, fostering strong client relationships and ensuring consistent, high-quality delivery at scale. RESPONSIBILITIES
Deliver engagements successfully and on schedule
Maintain gross margin discipline through efficient delivery
Optimize utilization (75–80%) across delivery staff
Ensure timely revenue conversion from booked commitments
Manage bench and capacity aligned with pipeline
Support integrated cross-BU delivery models
Own delivery strategy and execution across SAP programs
Oversee S/4HANA and large transformations
Ensure quality, methodology adherence, and risk management
Lead escalations and remediation
Define staffing, subcontracting, and hiring strategy
Drive client satisfaction
Support deal pursuits and contract sign-off per DOA
BU Gross Margin
Utilization and bench management
Client satisfaction (NPS / CSAT)
Delivery quality and risk management
SCOPE OF AUTHORITY
Staffing and resource allocation
Subcontractor and partner engagement
Escalations and remediation
Hiring decisions
SDR exceptions
Utilization targets and bench deployment
Delivery people decisions
Resource allocation
Partner spend and selection
Escalation authority
Contract sign-off per DOA
QUALIFICATIONS
Bachelor’s degree required; MBA preferred
15+ years SAP delivery leadership
Experience with S/4HANA and global delivery models
Strong financial and client leadership experience
Experience in public cloud initiatives is highly preferred
Exposure to supply chain modules (IBP, EWM, etc.) is a plus
Proven ability to lead at scale across geographies and capabilities
Strong client-facing presence, credible in both pre-sales and escalation scenarios
Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth.
Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Apply To This Job
Deliver engagements successfully and on schedule
Maintain gross margin discipline through efficient delivery
Optimize utilization (75–80%) across delivery staff
Ensure timely revenue conversion from booked commitments
Manage bench and capacity aligned with pipeline
Support integrated cross-BU delivery models
Own delivery strategy and execution across SAP programs
Oversee S/4HANA and large transformations
Ensure quality, methodology adherence, and risk management
Lead escalations and remediation
Define staffing, subcontracting, and hiring strategy
Drive client satisfaction
Support deal pursuits and contract sign-off per DOA
BU Gross Margin
Utilization and bench management
Client satisfaction (NPS / CSAT)
Delivery quality and risk management
SCOPE OF AUTHORITY
Staffing and resource allocation
Subcontractor and partner engagement
Escalations and remediation
Hiring decisions
SDR exceptions
Utilization targets and bench deployment
Delivery people decisions
Resource allocation
Partner spend and selection
Escalation authority
Contract sign-off per DOA
QUALIFICATIONS
Bachelor’s degree required; MBA preferred
15+ years SAP delivery leadership
Experience with S/4HANA and global delivery models
Strong financial and client leadership experience
Experience in public cloud initiatives is highly preferred
Exposure to supply chain modules (IBP, EWM, etc.) is a plus
Proven ability to lead at scale across geographies and capabilities
Strong client-facing presence, credible in both pre-sales and escalation scenarios
Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth.
Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Apply To This Job