Genetic Counselor Assistant

Job Description: • Provide administrative and clerical assistance to the genetic counselor team, including scheduling and organizing appointments. • Assist in the management of patient files, medical records, and genetic test orders, ensuring they are processed efficiently and accurately. • Triage and route client and patient inquiries to the appropriate departments or external partners. • Assist patients and healthcare providers in coordinating patient genetic counseling services. • Facilitate communication between patients, healthcare providers, laboratory partners and internal teams to ensure seamless service delivery. • Manage and track straightforward test orders, ensuring timely execution and follow-up with internal and external parties. • Serve as a liaison between the laboratory, healthcare providers, and patients, ensuring the resolution of inquiries and issues in a timely and professional manner. • Maintain effective and clear communication with laboratory clients and partners, providing updates and addressing concerns as needed. • Ensure detailed and accurate records are maintained for patient information and genetic test results, adhering to privacy and confidentiality regulations. • Support the coordination of patient medical records between various internal teams and external clients, ensuring compliance with healthcare standards and regulations. • Adhere to all relevant compliance standards, including HIPAA regulations, ensuring the confidentiality of patient information. • Contribute to continuous improvement efforts within the genetic counseling process by suggesting and implementing operational enhancements. Requirements: • Bachelor’s degree in Biology, Healthcare Administration, or a related field, or equivalent work experience. • 1-2 years of administrative or clinical support experience, preferably in genetics, healthcare, or a related field. • Experience working with patient information and medical records. • Familiarity with HIPAA regulations and privacy requirements. • Strong organizational skills and attention to detail. • Excellent verbal and written communication skills. • Ability to manage multiple tasks and priorities in a fast-paced environment. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). • Strong interpersonal skills and ability to collaborate with cross-functional teams. • Ability to maintain confidentiality and handle sensitive patient information. Benefits: • EEO Statement: Baylor Genetics is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, gender identity, veteran status, disability, genetic information, pregnancy, childbirth, or related medical conditions, or any other status protected under applicable federal, state, or local law. Apply tot his job