General Virtual Assistant (Work From Home)

Remote Full-time
This is a remote position.
As a General Virtual Assistant, you’ll play a key role in supporting clients, maintaining smooth operations, and helping drive business success. This role is ideal for individuals who are proactive, detail-oriented, and eager to take on meaningful work.
Your responsibilities include:
Client Support & Communication

Deliver excellent customer support across phone, email, and written communication

Manage client interactions professionally and efficiently

Handle inbound/outbound calls, follow-ups, and inquiries

Administrative Operations

Perform essential administrative tasks such as A/R, A/P, work order processing, compliance, notices, lease renewals, and document preparation

Manage inboxes, calendars, files, and other organizational tasks

Ensure all tasks are completed with accuracy, efficiency, and attention to detail

Marketing & Social Media

Assist with basic marketing initiatives

Support social media management activities, such as scheduling posts, sourcing content, and monitoring engagement

Process Compliance & Continuous Improvement

Follow client-specific Standard Operating Procedures (SOPs) consistently

Stay updated on changes to procedures and company guidelines

Ensure all work aligns with VirtuallyinCredible’s quality standards and core values

Reporting & Coordination

Provide accurate data, updates, and regular reports to the leadership team

Collaborate with teammates and departments as needed

Perform additional tasks assigned from time to time, demonstrating adaptability and initiative




Requirements
We’re seeking someone who not only has strong skills but also embodies professionalism, reliability, and a passion for helping clients succeed.

Qualifications

Strong English communication skills (spoken and written)

Clear and neutral/ American accent

Willing to undergo background checking

Ability to work independently in a quiet, dedicated home office environment

Willing to work the graveyard shift to serve US-based clients

Reliable internet connection (minimum 10 Mbps) with a backup

Stable electricity with appropriate power backup

Technical Requirements

RAM: 8 GB to 16 GB or higher

Processor: Intel Core i5 8th generation or higher, AMD Ryzen 5 or higher , or an equivalent processor

Operating System: Windows 10 or higher, macOS (Ventura, Sonoma, Sequoia, Tahoe)
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