General Virtual Assistant (For Pooling)

This is a remote position. We are VirtuallyinCredible, a company committed to living and loving life. We started out with just 1 Virtual Assistant, and now we have over a thousand virtual assistants collectively working at home with us. As a General Virtual Assistant , your role will contribute to the success of the business by providing the best customer support and experience to our valued clients. ​ Responsibilities: Provide customer support and manage client communications Handle calls and email inquiries Administrative tasks such as A/R, A/P, Work order processing, notices, compliances, lease renewals, document preparation, email management Marketing and Social Media Management Comply with client-specific Standard Operating Procedures in doing the day-to-day tasks Proactively keep him/herself updated with changes in Standard Operating Procedures and guidelines. Complies with VirtuallyinCredible’s set of guidelines in the fulfillment of daily tasks. Effectively represents VirtuallyinCredible’s core values to anyone within or outside of the company. Provide data and information to the leadership team as required. Perform additional/other services that may be required from time to time, which may or may not be related to the primary obligations stated above. Requirements Qualifications: Fluent in spoken and written English Willing to undergo background checking Good American accent Quiet home office work environment Willing to work on the graveyard shift Fast and reliable internet connection of at least 10MBPS with internet backup available Dependable electricity with power backup available Computer RAM: At least 12 GB RAM Memory Computer Processor: AMD Ryzen 3 2200/i3, Intel 8th gen/i5 and above Computer Operating System: Windows 11, or macOS (Sequoia, Sonoma, Ventura, and Tahoe) Benefits Why You'll Love Working with Us! Enjoy the freedom of permanent work from home while maintaining a healthy work-life balance. Receive paid training to set you up for success from day one. Annual performance appraisals designed to recognize your achievements and support your career growth. Get a free noise-cancelling headset to create the perfect work environment. Take advantage of holiday pay to enjoy your well-deserved time off. Earn overtime pay when you're willing to go the extra mile. Receive a generous referral bonus per hire for recommending great talent. Celebrate your hard work with a rewarding year-end bonus !