General Liability Claims Manager, Healthcare *Remote*
About the position The General Liability Claims Manager at Providence is responsible for overseeing the day-to-day operations of general and professional liability claims within a designated region. This role involves investigating, evaluating, and managing claims, ensuring compliance with policies and regulations, and fostering effective communication and teamwork within the claims team. The position requires maintaining accurate claims documentation and providing insights to management on claims trends and risk management strategies. Responsibilities • Oversee day-to-day operations of general and professional liability claims. • Investigate, evaluate, and manage liability claims against the organization. • Maintain accurate claims files and documentation in claims data management software. • Coordinate with facility leadership, risk managers, and defense counsel to ensure compliance with claims reporting procedures. • Provide feedback and recommendations to management on claims evaluations and trends. • Foster teamwork and effective communication within the claims team. • Review and analyze medical records and interview witnesses for claims investigation. • Set appropriate indemnity and expense reserves in collaboration with facility risk management. • Select appropriate medical experts for case review and develop action plans for claims resolution. • Negotiate settlements and monitor trials, ensuring compliance with internal policies. Requirements • Bachelor's Degree in Business Administration, Finance, or a related discipline, or equivalent education and experience. • 5+ years of experience in general liability claims processing, management, legal experience, healthcare risk management, or general risk management. Nice-to-haves • Experience with a mix of general liability claims, including significant bodily injury claims. • Experience with STARS software. • Healthcare experience. • Certified Professional Healthcare Risk Management (CPHRM). Benefits • 401(k) Savings Plan with employer matching • Health care benefits (medical, dental, vision) • Life insurance • Disability insurance • Paid parental leave • Vacation and holiday time off • Voluntary benefits • Well-being resources Apply tot his job