Fully Remote Technical Support
Job Title: Technical Support (Customer Care)
Pay Rate: $17.50/hr on W2 paid weekly
...
What will you do?
We're looking for a Tech Support Customer Service Representative to:
Answer inbound calls from our internal clients at the branches.
Educate clients on account services and capabilities
Have basic computer troubleshooting skills for tier 1 support and document and ticket calls.
Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks
Have strong organizational skills, attention to detail, and excellent follow-up skills
Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries
What you should have?
Detail oriented (nothing gets past you)
Proficient in Microsoft Office Suite
Citrix, Good for enterprise, or Active Directory is a plus
Windows 7 navigation skills
Basic understanding of computer networking
Monitor, speaker, mice and keyboard troubleshooting, etc.
Know how to use remote access tools to assist clients
Outlook and Microsoft office troubleshooting skills
What will you get?
A lucrative pay rate of $17.50/hr
Get paid weekly, on every Friday
All training is paid!
Work 100% remote
All equipment will be provided
Apply Now
Pay Rate: $17.50/hr on W2 paid weekly
...
What will you do?
We're looking for a Tech Support Customer Service Representative to:
Answer inbound calls from our internal clients at the branches.
Educate clients on account services and capabilities
Have basic computer troubleshooting skills for tier 1 support and document and ticket calls.
Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks
Have strong organizational skills, attention to detail, and excellent follow-up skills
Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries
What you should have?
Detail oriented (nothing gets past you)
Proficient in Microsoft Office Suite
Citrix, Good for enterprise, or Active Directory is a plus
Windows 7 navigation skills
Basic understanding of computer networking
Monitor, speaker, mice and keyboard troubleshooting, etc.
Know how to use remote access tools to assist clients
Outlook and Microsoft office troubleshooting skills
What will you get?
A lucrative pay rate of $17.50/hr
Get paid weekly, on every Friday
All training is paid!
Work 100% remote
All equipment will be provided
Apply Now