[FULL TIME Remote] Customer Support Representative
Job Highlights:Location: RemoteCompensation: a competitive salaryPosition: Customer Support RepresentativeStart Date: Immediate openings availableCompany: Workwarp  This a Full Remote job, the offer is available from: North America
We believe everyone has a story worth sharing, and anyone can become an exceptional video creator with unlimited reach. We're on a mission to craft top-quality tools for video content creators.
We are seeking a talented, customer-centric professional to join our team as a Customer Support Representative. If you're passionate about video streaming and eager to help others who share that passion, weÂd love to hear from you.
What You Will Do
 Provide accurate and personalized communication to Restream users through live chat, email and social media in a timely manner
 Stay updated on the video and streaming world so you can provide expert solutions to our customers
 Contribute to your ongoing learning and the success of your team by participating in experimentation efforts across the team that help drive meaningful improvements to the customer experience
 Be an advocate of Restream and share product knowledge with... customers to foster engagement and loyalty to our product
 Passing customer feedback onto the product or sales team to improve the organizationÂs offerings
What We Look For
 Experience in streaming with Restream
 Understanding how to go live to an RTMP or sites such as Facebook, X, Instagram or Twitch
 Experience in a customer-facing role, and maintain a keen interest in providing outstanding customer support experiences
 Proficient in both verbal and written English language (an additional language such as Portuguese, Spanish, French, or German would be a plus)
 Experience using a Help Desk platform, such as Intercom, Zendesk, Freshworks, etcÂ
 Ability to multitask and handle multiple client conversations simultaneously
 You are resourceful, flexible, and can hold yourself accountable
 You are available to work assigned shift rotations as needed
Back in 2015, Restream was founded in Ukraine. We had a burning passion for helping creators to be seen and heard. As the #1 multistreaming solution, Restream inspires over 8 million people worldwide to share their stories through live video and follow their dreams. We believe that a small but highly driven and focused team can make a lasting impact in people's lives.
What We Offer
 A startup environment and a flat company structure
 Work closely with founders and team to build and grow the product
 Opportunity to make an impact on the evolution of the product
 Ability to create something that influences people's lives
 Equity packages for you to truly be a part of the Restream journey
 The tech you need to get your job done
This offer from "Restream" has been enriched by Jobgether.com and got a 82% flex score Apply Job! Join Our Team!This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.
Apply Now
We believe everyone has a story worth sharing, and anyone can become an exceptional video creator with unlimited reach. We're on a mission to craft top-quality tools for video content creators.
We are seeking a talented, customer-centric professional to join our team as a Customer Support Representative. If you're passionate about video streaming and eager to help others who share that passion, weÂd love to hear from you.
What You Will Do
 Provide accurate and personalized communication to Restream users through live chat, email and social media in a timely manner
 Stay updated on the video and streaming world so you can provide expert solutions to our customers
 Contribute to your ongoing learning and the success of your team by participating in experimentation efforts across the team that help drive meaningful improvements to the customer experience
 Be an advocate of Restream and share product knowledge with... customers to foster engagement and loyalty to our product
 Passing customer feedback onto the product or sales team to improve the organizationÂs offerings
What We Look For
 Experience in streaming with Restream
 Understanding how to go live to an RTMP or sites such as Facebook, X, Instagram or Twitch
 Experience in a customer-facing role, and maintain a keen interest in providing outstanding customer support experiences
 Proficient in both verbal and written English language (an additional language such as Portuguese, Spanish, French, or German would be a plus)
 Experience using a Help Desk platform, such as Intercom, Zendesk, Freshworks, etcÂ
 Ability to multitask and handle multiple client conversations simultaneously
 You are resourceful, flexible, and can hold yourself accountable
 You are available to work assigned shift rotations as needed
Back in 2015, Restream was founded in Ukraine. We had a burning passion for helping creators to be seen and heard. As the #1 multistreaming solution, Restream inspires over 8 million people worldwide to share their stories through live video and follow their dreams. We believe that a small but highly driven and focused team can make a lasting impact in people's lives.
What We Offer
 A startup environment and a flat company structure
 Work closely with founders and team to build and grow the product
 Opportunity to make an impact on the evolution of the product
 Ability to create something that influences people's lives
 Equity packages for you to truly be a part of the Restream journey
 The tech you need to get your job done
This offer from "Restream" has been enriched by Jobgether.com and got a 82% flex score Apply Job! Join Our Team!This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.
Apply Now