[FULL TIME Remote] Client Support Representative (Entry Level)
Core Information:Compensation: a competitive salaryCompany: WorkwarpLocation: RemoteStart Date: Immediate openings availablePosition: Client Support Representative  The Client Support Representative works on-site at our marketing & promotional events and provides support to the team at our corporate headquarters here in Richmond. We specialize in customer retention and customer acquisitions for our clientele. Our clients span across a wide variety of industries, including home improvement, telecommunications, and green energy.
In this entry-level role, the Client Support Representative will use their eagerness to learn and natural enthusiasm to assist the on-site marketing team with all tasks involved in developing and executing the companyÂs overall marketing plan.
Responsibilities of the Client Support Representative:
 Execute marketing plans and operational functions to company standards
 Participate in product/service knowledge training provided to marketing teams on behalf of management
 Execute client presentation directives and standards to sales team members
 Assist customers with any questions they may have in regards to featured client products/services
 Gain knowledge of the marketing and branding strategy of all new clients the company acquires. Apply knowledge of the product and brand to develop customized marketing strategies for client directives
 Ensure the highest level of customer service resulting in increased productivity and achieving sales goals
 Build knowledge of the marketing systems implemented for each client campaign
 Assist the market manager with any day-to-day administrative support as required
In this role, you will be the face of our company and we expect the highest level of professionalism possible. A self-motivated team player you may be just the person we are looking for. Teamwork, Dependability, Apparent Motivation, and Ethics are an integral part of all positions with us.
Requirements of the Client Support Representative:
 Leadership experience including the ability to prioritize workloads and meet deadlines in a fast-paced environment
 Strong problem-solving skills with an understanding of the impact that the Client Services team has on the company
 Demonstrates initiative and ability to work with minimal supervision
 Utilize clear verbal and written communications skills
 Suggest process improvements with continued attention to client and control guidelines
Qualified Candidates Should Possess:
 High school diploma or general education degree (GED); or a minimum of six months customer service, marketing or related experience
 Ability to effectively present information to customer, clients and other employees
 Possess basic mathematical skills
 Possess basic computer and computer software skills
 Ability to apply good judgment in dealing with problem-solving and carrying out directives
 1-2 years of relevant marketing, customer service experience preferred
 Excellent written, oral, and listening communication skills
 Ability to uphold the highest level of confidentiality and professionalism
 Ability to work in a multi-tasked environment
 This is an onsite position that requires daily travel to the office. Local candidates with the ability to start in 1-2 weeks are encouraged to apply
#LI-Onsite Apply Job! Are You the One We're Looking For?If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
Apply Now
In this entry-level role, the Client Support Representative will use their eagerness to learn and natural enthusiasm to assist the on-site marketing team with all tasks involved in developing and executing the companyÂs overall marketing plan.
Responsibilities of the Client Support Representative:
 Execute marketing plans and operational functions to company standards
 Participate in product/service knowledge training provided to marketing teams on behalf of management
 Execute client presentation directives and standards to sales team members
 Assist customers with any questions they may have in regards to featured client products/services
 Gain knowledge of the marketing and branding strategy of all new clients the company acquires. Apply knowledge of the product and brand to develop customized marketing strategies for client directives
 Ensure the highest level of customer service resulting in increased productivity and achieving sales goals
 Build knowledge of the marketing systems implemented for each client campaign
 Assist the market manager with any day-to-day administrative support as required
In this role, you will be the face of our company and we expect the highest level of professionalism possible. A self-motivated team player you may be just the person we are looking for. Teamwork, Dependability, Apparent Motivation, and Ethics are an integral part of all positions with us.
Requirements of the Client Support Representative:
 Leadership experience including the ability to prioritize workloads and meet deadlines in a fast-paced environment
 Strong problem-solving skills with an understanding of the impact that the Client Services team has on the company
 Demonstrates initiative and ability to work with minimal supervision
 Utilize clear verbal and written communications skills
 Suggest process improvements with continued attention to client and control guidelines
Qualified Candidates Should Possess:
 High school diploma or general education degree (GED); or a minimum of six months customer service, marketing or related experience
 Ability to effectively present information to customer, clients and other employees
 Possess basic mathematical skills
 Possess basic computer and computer software skills
 Ability to apply good judgment in dealing with problem-solving and carrying out directives
 1-2 years of relevant marketing, customer service experience preferred
 Excellent written, oral, and listening communication skills
 Ability to uphold the highest level of confidentiality and professionalism
 Ability to work in a multi-tasked environment
 This is an onsite position that requires daily travel to the office. Local candidates with the ability to start in 1-2 weeks are encouraged to apply
#LI-Onsite Apply Job! Are You the One We're Looking For?If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
Apply Now