Full Time Call Center Representative
TRANZACT is a leading direct-to-consumer insurance services business, specializing in the distribution of Medicare Advantage, Medicare Supplement and Life & Supplemental insurance policies. They are seeking a Full Time Call Center Representative who will work directly with consumers to help them obtain new policies in a call center setting. Responsibilities Contacts and qualifies prospective customers and explains features and merits of policies offered, recommending amount and type of coverage based on analysis of prospect's circumstances Communicates professionally with customers to explain policies, show value of brand(s) represented, follow-up as necessary to sell appropriate plans or policies Calculates and/or quotes premium rates for recommended policies Develops and maintains thorough product knowledge Demonstrates a high degree of integrity and follows compliance/quality assurance requirements Utilizes client and/or company-provided computer systems to perform accurate and timely data entry and submit applications Follows scripts and designated sales processes to complete sales in a compliant and effective manner Actively participates in training and coaching on an ongoing basis to improve performance Other duties may be assigned Skills Typically holds Life and/or Health insurance license Works directly with consumers to help them obtain new policies Contacts and qualifies prospective customers and explains features and merits of policies offered Recommends amount and type of coverage based on analysis of prospect's circumstances Communicates professionally with customers to explain policies Shows value of brand(s) represented Follows up as necessary to sell appropriate plans or policies Calculates and/or quotes premium rates for recommended policies Develops and maintains thorough product knowledge Demonstrates a high degree of integrity and follows compliance/quality assurance requirements Utilizes client and/or company-provided computer systems to perform accurate and timely data entry and submit applications Follows scripts and designated sales processes to complete sales in a compliant and effective manner Actively participates in training and coaching on an ongoing basis to improve performance New to the Insurance Industry? Not a problem! Some of our best sales agents come from hospitality, teaching, marketing and other fields Benefits 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Company Overview TRANZACT is a provider of sales and marketing services to insurance companies. It was founded in 1997, and is headquartered in Fort Lee, New Jersey, USA, with a workforce of 1001-5000 employees. Its website is