Full Time Call Center Representative

TRANZACT is a leading direct-to-consumer insurance services business, specializing in the distribution of Medicare Advantage, Medicare Supplement and Life & Supplemental insurance policies. The Sales Agent works directly with consumers in a call center setting to help them obtain new policies, providing information on coverage options and maintaining compliance with quality assurance requirements. Responsibilities Contacts and qualifies prospective customers and explains features and merits of policies offered, recommending amount and type of coverage based on analysis of prospect's circumstances Communicates professionally with customers to explain policies, show value of brand(s) represented, follow-up as necessary to sell appropriate plans or policies Calculates and/or quotes premium rates for recommended policies Develops and maintains thorough product knowledge Demonstrates a high degree of integrity and follows compliance/quality assurance requirements Utilizes client and/or company-provided computer systems to perform accurate and timely data entry and submit applications Follows scripts and designated sales processes to complete sales in a compliant and effective manner Actively participates in training and coaching on an ongoing basis to improve performance Other duties may be assigned Skills Life and/or Health insurance license Ability to communicate professionally with customers Ability to explain policies and show value of brand(s) represented Ability to calculate and/or quote premium rates for recommended policies Demonstrates a high degree of integrity and follows compliance/quality assurance requirements Utilizes client and/or company-provided computer systems for accurate and timely data entry Follows scripts and designated sales processes to complete sales in a compliant and effective manner Actively participates in training and coaching on an ongoing basis to improve performance Experience in hospitality, teaching, marketing, or other fields No prior experience in the insurance industry required Benefits 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Company Overview TRANZACT is a provider of sales and marketing services to insurance companies. It was founded in 1997, and is headquartered in Fort Lee, New Jersey, USA, with a workforce of 1001-5000 employees. Its website is